Job Description
Covia is a leading supplier of minerals and material solutions to the industrial and energy markets. Covia’s rich legacy includes many achievements across industries and capital success through partnership. Our ability to deliver the right product, to the right place, at the right time, is unmatched. Just as strong is our commitment to building partnerships that help our customers succeed.
Quality and innovation are at the foundation of Covia; but our real strength is our people. Covia employs a diverse and highly skilled team of professionals to convert natural minerals into engineered solutions for our customers. Every member of our team has a valuable opportunity to help shape our future and make a positive impact on the world around us through our commitment to the locations where we live and work.
COVIA IS COMMITTED TO EMBRACING AND PROMOTING DIVERSITY AND INCLUSION (D&I) WHERE WE WORK, WITH WHOM WE DO BUSINESS, AND WHERE WE LIVE. We strive to create an inclusive culture where diversity is valued and respected and where all feel included and engaged. We are intentional in our efforts to bring Team Members together and create opportunities to contribute their unique skills, experiences and perspectives in the pursuit of Covia’s business growth objectives. Enabling all Team Members to perform at their best while being themselves is fundamental to the Clearly Covia Values and Culture.
Covia is looking for a Customer Service Representative -Student who will have a positive impact on the Nepheline Syenite Operation located at the Blue Mountain facility.
The Customer Service Representative – Student/Intern is responsible for assisting the Customer Service team with the following tasks.
Order entry, confirmation and verification for select customer orders within Covia’s ERP systems including managing changes as required.
Creating bill of lading packages, processing shipments.
Communicate with customers and carriers regarding upcoming shipments and follow up on delays.
Respond to all email and phone inquiries in timely manner with professional communication.
Assist with all regular office duties including document organization, filing and special projects.
Maintain neat and orderly filing system for paperwork associated with the orders.
The successful incumbent will have the following Key Accountabilities:
Ability to work with a dynamic team to ensure that customer expectations are met.
Strong time management and organizational skills in a fast-paced environment.
Professional email and phone communication etiquette.
Accountability for all assigned tasks.
The successful incumbent will have the following Minimum Qualifications:
Currently enrolled in a post-secondary program - associate’s degree in business or related bachelor’s degree preferred.
Proficient in Microsoft programs.
Ability to learn ERP Databases, particularly order processing and invoicing.
Detail oriented with the ability to meet deadlines and collaborate with various departments.
Professional email and telephone etiquette.
Self-motivated, highly organized, and enjoys a fast-paced environment.
Demonstrated experience contributing within a team environment to deliver set targets.
Benefits:
Vacation + Paid Holidays
Employee Assistance Program
At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, ****** orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.
The organization offers competitive salaries, advancement opportunities, and a full range of benefits.
Covia is an Equal Opportunity Employer committed to an inclusive, equitable and accessible workplace. Please advise if you require accommodation; we will work with you to meet your needs.
IND2
Quality and innovation are at the foundation of Covia; but our real strength is our people. Covia employs a diverse and highly skilled team of professionals to convert natural minerals into engineered solutions for our customers. Every member of our team has a valuable opportunity to help shape our future and make a positive impact on the world around us through our commitment to the locations where we live and work.
COVIA IS COMMITTED TO EMBRACING AND PROMOTING DIVERSITY AND INCLUSION (D&I) WHERE WE WORK, WITH WHOM WE DO BUSINESS, AND WHERE WE LIVE. We strive to create an inclusive culture where diversity is valued and respected and where all feel included and engaged. We are intentional in our efforts to bring Team Members together and create opportunities to contribute their unique skills, experiences and perspectives in the pursuit of Covia’s business growth objectives. Enabling all Team Members to perform at their best while being themselves is fundamental to the Clearly Covia Values and Culture.
Covia is looking for a Customer Service Representative -Student who will have a positive impact on the Nepheline Syenite Operation located at the Blue Mountain facility.
The Customer Service Representative – Student/Intern is responsible for assisting the Customer Service team with the following tasks.
Order entry, confirmation and verification for select customer orders within Covia’s ERP systems including managing changes as required.
Creating bill of lading packages, processing shipments.
Communicate with customers and carriers regarding upcoming shipments and follow up on delays.
Respond to all email and phone inquiries in timely manner with professional communication.
Assist with all regular office duties including document organization, filing and special projects.
Maintain neat and orderly filing system for paperwork associated with the orders.
The successful incumbent will have the following Key Accountabilities:
Ability to work with a dynamic team to ensure that customer expectations are met.
Strong time management and organizational skills in a fast-paced environment.
Professional email and phone communication etiquette.
Accountability for all assigned tasks.
The successful incumbent will have the following Minimum Qualifications:
Currently enrolled in a post-secondary program - associate’s degree in business or related bachelor’s degree preferred.
Proficient in Microsoft programs.
Ability to learn ERP Databases, particularly order processing and invoicing.
Detail oriented with the ability to meet deadlines and collaborate with various departments.
Professional email and telephone etiquette.
Self-motivated, highly organized, and enjoys a fast-paced environment.
Demonstrated experience contributing within a team environment to deliver set targets.
Benefits:
Vacation + Paid Holidays
Employee Assistance Program
At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, ****** orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.
The organization offers competitive salaries, advancement opportunities, and a full range of benefits.
Covia is an Equal Opportunity Employer committed to an inclusive, equitable and accessible workplace. Please advise if you require accommodation; we will work with you to meet your needs.
IND2
💡 Quick Summary
Seeking a career-building opportunity? The Customer Service Staff -Student position is now open for candidates interested in the Customer Care sector. This role in Havelock offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
