Job Description
5 years residency required
Employer
Parish of St Helier
Closing date
12 February 2026
Reference
68217
Contract
Permanent
Hours
Full Time
Salary
£35,630.91 p/a
The Parish of St Helier is seeking a Customer Services Advisor to join our front-of-house team, delivering a welcoming, professional, and efficient service to parishioners and visitors.
Key responsibilities include acting as the first point of contact for public enquiries in person, by phone, and by email; processing payments; issuing licences, permits, and other parish documents; and providing accurate information on parish services and procedures. You will maintain a courteous, professional approach at all times and support Parish Assembly meetings and events, including occasional attendance outside normal hours.
Parish-wide responsibilities include contributing to health and safety planning, championing excellent customer service, and fostering a positive, supportive culture with staff and stakeholders.
Core skills required
Ability to speak and understand English
CV Required
Keyboard Skills
References
How to apply
Online
Contact name
Joanna Dunn
Address
P.O. Box 50
Town Hall
York St
St Helier
JE4 8PA
💡 Quick Summary
Seeking a career-building opportunity? The Customer Services Advisor position is now open for candidates interested in the Customer Care sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
