Job Description
Role and Responsibility-
Act as a single point of contact for all execution issues for the E-commerce platform
Create and manage strong processes to ensure seamless business – Order Placement, Billing, Delivery, Return, Payment, and any other related issues
Create and maintain best practices for ensuring delivery across all platforms
Strong MIS governance for all input metrics required for business
Coordinating with all stakeholders ( sales, logistics, BU heads, finance, etc ) on a regular basis
Data Calling ( Inbound & Outbound ).
Job Types: Permanent, Full-time
Salary: Up to ₹30,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• total work: 2 years (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Speak with the employer
++1-XXXXXXXXXX
Act as a single point of contact for all execution issues for the E-commerce platform
Create and manage strong processes to ensure seamless business – Order Placement, Billing, Delivery, Return, Payment, and any other related issues
Create and maintain best practices for ensuring delivery across all platforms
Strong MIS governance for all input metrics required for business
Coordinating with all stakeholders ( sales, logistics, BU heads, finance, etc ) on a regular basis
Data Calling ( Inbound & Outbound ).
Job Types: Permanent, Full-time
Salary: Up to ₹30,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• total work: 2 years (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Speak with the employer
++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Services Support position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
