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Customer Services Support

Customer Care >>
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Customer Services Support

Customer Care >>
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Description

Role and Responsibility-

Act as a single point of contact for all execution issues for the E-commerce platform
Create and manage strong processes to ensure seamless business – Order Placement, Billing, Delivery, Return, Payment, and any other related issues
Create and maintain best practices for ensuring delivery across all platforms
Strong MIS governance for all input metrics required for business
Coordinating with all stakeholders ( sales, logistics, BU heads, finance, etc ) on a regular basis
Data Calling ( Inbound & Outbound ).

Job Types: Permanent, Full-time

Salary: Up to ₹30,000.00 per month

Schedule:
• Day shift

Ability to commute/relocate:
• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Preferred)

Experience:
• total work: 2 years (Preferred)
• Customer service: 1 year (Preferred)

Language:
• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91-XXXXXXXXXX

Attributes

Company Name: Juvenca Online Pvt Ltd

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    HR details Details

    941login
    4392 active listings
    Professional seller
    Registered for 1+ year
    Last online 1 year ago
    Contact All items

    Listing location

    Mumbai, Maharashtra, India
    18.9733536, 72.8281049192

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    Customer Services Support by 941login