Job Description
Customer Solutions Specialist
2600XXXXXX
Linde Gas & Equipment Inc.
Customer Solutions Specialist
Location: Houston, TX
Linde Gas & Equipment Inc. is seeking a Customer Solutions Specialist. This role will provide excellent customer service in our Customer Excellence Center taking ownership of, and resolving, customer inquiries.
What we offer you!
Competitive pay
Comprehensive benefit plan (medical, dental, vision and more)
401(k) Retirement Savings Plan
Paid time off (vacation, holidays, PTO)
Employee Discount Programs
Career growth opportunities
Additional compensation may vary depending on the position and organizational level
Pay Range: $23.00 - $30.00 per hour, depending on experience.
What you will be doing:
You will deliver outstanding service and ensure our customers have a great experience
Maintain relationships with customers and sales staff by addressing incoming calls, processing sales orders, confirming shipments, resolving order & service issues
Manage procurement, delivery schedules, and inventory tracking
You will use business software systems to retrieve customer information, verify inventory levels and process orders
Verifies customer credit status and completes necessary paperwork to issue credits or debits
Suggests additional and alternative products and services following established pricing guidelines to meet customer needs,
Work effectively in cross-functional teams and foster a culture of teamwork and open communication to achieve shared goals
Other duties as assigned
What makes you great:
High School Diploma or GED required, Associates degree or equivalent experience preferred
2 – 4 years of customer service or in store sales experience required
Knowledge of specialty gas, industrial gas, medical gas and welding related products preferred
Quick to learn, adaptable, and has the ability to apply new skills to help the organization succeed
Strong computer skills, including Microsoft applications and Outlook
Strong verbal and written communication skills
Demonstrated ability to work independently and be self-motivated
Ability to work flexible hours
Upholds high standards of honesty and integrity
Demonstrates personal ownership for safety and actively contributes to a strong safety culture
Contributes to a positive work environment where differences are valued and supported
Strives for personal achievement and helps others attain results
Ensures accountability through collaboration and interpersonal skills
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, ****** orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-AC1
Primary Location Texas-HOUSTON
Schedule Full-time
Job Sales & Marketing
Unposting Date Ongoing
2600XXXXXX
Linde Gas & Equipment Inc.
Customer Solutions Specialist
Location: Houston, TX
Linde Gas & Equipment Inc. is seeking a Customer Solutions Specialist. This role will provide excellent customer service in our Customer Excellence Center taking ownership of, and resolving, customer inquiries.
What we offer you!
Competitive pay
Comprehensive benefit plan (medical, dental, vision and more)
401(k) Retirement Savings Plan
Paid time off (vacation, holidays, PTO)
Employee Discount Programs
Career growth opportunities
Additional compensation may vary depending on the position and organizational level
Pay Range: $23.00 - $30.00 per hour, depending on experience.
What you will be doing:
You will deliver outstanding service and ensure our customers have a great experience
Maintain relationships with customers and sales staff by addressing incoming calls, processing sales orders, confirming shipments, resolving order & service issues
Manage procurement, delivery schedules, and inventory tracking
You will use business software systems to retrieve customer information, verify inventory levels and process orders
Verifies customer credit status and completes necessary paperwork to issue credits or debits
Suggests additional and alternative products and services following established pricing guidelines to meet customer needs,
Work effectively in cross-functional teams and foster a culture of teamwork and open communication to achieve shared goals
Other duties as assigned
What makes you great:
High School Diploma or GED required, Associates degree or equivalent experience preferred
2 – 4 years of customer service or in store sales experience required
Knowledge of specialty gas, industrial gas, medical gas and welding related products preferred
Quick to learn, adaptable, and has the ability to apply new skills to help the organization succeed
Strong computer skills, including Microsoft applications and Outlook
Strong verbal and written communication skills
Demonstrated ability to work independently and be self-motivated
Ability to work flexible hours
Upholds high standards of honesty and integrity
Demonstrates personal ownership for safety and actively contributes to a strong safety culture
Contributes to a positive work environment where differences are valued and supported
Strives for personal achievement and helps others attain results
Ensures accountability through collaboration and interpersonal skills
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
For more information about the company, please visit our website.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, ****** orientation, gender identity or expression, or any other reason prohibited by applicable law.
#LI-AC1
Primary Location Texas-HOUSTON
Schedule Full-time
Job Sales & Marketing
Unposting Date Ongoing
💡 Quick Summary
Seeking a career-building opportunity? The Customer Solutions Specialist position is now open for candidates interested in the Customer Care Executive sector. This role in Houston offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
