Job Description
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FF Inc
Client Services Associate
FF Inc · Miami, FL, United States · via LinkedIn
18 hours ago
$50K–$65K a year
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on JobLeads
Apply on Talents By Vaia
Apply on Jobright
Apply on Jobrapido
Apply on Learn4Good
Apply on Jobilize
Apply directly on Trabajo.org
Job highlights
Identified by Google from the original job post
Qualifications
This is a great opportunity for someone looking to grow a career in client services, account management, or customer success
Strong communication skills and comfort working directly with clients
Organized, dependable, and able to manage multiple accounts at once
4 more items(s)
Benefits
Competitive compensation
Paid training and ongoing support
Clear growth path into Account Coordinator, Account Manager, or Customer Success roles
2 more items(s)
Responsibilities
We’re hiring a Client Services Associate to support and strengthen relationships with our clients while ensuring a smooth, positive customer experience
This role is ideal for someone who enjoys working with people, staying organized, and helping accounts succeed over time
As a Client Services Associate, you’ll act as a key point of contact for assigned clients—handling day-to-day account needs, supporting service requests, and collaborating with internal teams to deliver reliable, high-quality service
10 more items(s)
Job description
Location: Miami, FL
Employment Type: Full-Time
About The Role
We’re hiring a Client Services Associate to support and strengthen relationships with our clients while ensuring a smooth, positive customer experience. This role is ideal for someone who enjoys working with people, staying organized, and helping accounts succeed over time.
As a Client Services Associate, you’ll act as a key point of contact for assigned clients—handling day-to-day account needs, supporting service requests, and collaborating with internal teams to deliver reliable, high-quality service. This is a great opportunity for someone looking to grow a career in client services, account management, or customer success.
What You’ll Do
• Serve as the primary point of contact for a portfolio of clients or customers
• Build and maintain strong relationships through regular communication and follow-up
• Support client needs including updates, service requests, and account changes
• Conduct outbound check-ins to gather feedback and ensure satisfaction
• Track account activity, service issues, and opportunities in the CRM
• Assist with onboarding new clients to ensure a smooth transition
• Coordinate with sales, operations, and support teams to resolve issues efficiently
• Share product updates, promotions, and service information with clients
• Prepare basic reports, notes, and account summaries as needed
• Maintain a high level of professionalism, responsiveness, and organization
What We’re Looking For
• Strong communication skills and comfort working directly with clients
• Organized, dependable, and able to manage multiple accounts at once
• Customer-first mindset with strong problem-solving skills
• Comfortable learning new systems and tools
• Proactive, positive attitude and strong follow-through
• Experience in customer service, client services, retail, hospitality, or account support is a plus — but not required
What We Offer
• Competitive compensation
• Paid training and ongoing support
• Clear growth path into Account Coordinator, Account Manager, or Customer Success roles
• Supportive, collaborative team environment
• Opportunities to build valuable client-facing and professional skills
Why Join Us
We believe strong client relationships drive long-term success. Our Client Services Associates play a critical role in supporting customers, solving problems, and creating positive experiences. If you enjoy helping people, staying organized, and working in a role where your impact is visible, we encourage you to apply.
Skills: customer service,communication,sales,customer,customer experience
Report this listing
More jobs at FF Inc
See web results for FF Inc
A
Arena Entertainment
Customer Support Agent (Shifts/Miami Beach)
Arena Entertainment · Miami Beach, FL, United States · via Indeed
7 hours ago
Full–time
No Degree Mentioned
Apply on Indeed
Job highlights
Identified by Google from the original job post
Qualifications
Previous experience in customer support, ideally within an online support role but not essential
A good understanding of payment processes and tools would be an advantage
Strong written and verbal communication skills in English, with the ability to explain complex information in a clear, concise, and user-friendly manner
5 more items(s)
Responsibilities
Operating from London, Malta, Gibraltar and Miami
As a first point of contact for our players, you’ll be responsible for delivering exceptional service, resolving inquiries efficiently, and maintaining a seamless experience across every interaction
This is a shift-based role that requires flexibility and a sense of ownership
7 more items(s)
Job description
About Us
We’re a digital entertainment company creating engaging online platforms people love. Since 2021, we’ve been building something different. Our brands include MetaWin, WOW Vegas, BetZoo Media, and Rolla, with more launching in 2025! Operating from London, Malta, Gibraltar and Miami.
About the role
We’re looking for a team of Technical Customer Support Agents to join our team in Miami Beach. As a first point of contact for our players, you’ll be responsible for delivering exceptional service, resolving inquiries efficiently, and maintaining a seamless experience across every interaction.
This is a shift-based role that requires flexibility and a sense of ownership.
You’ll handle a variety of player inquiries across emails always ensuring empathy, accuracy, and compliance with internal procedures.
Your responsibilities
• Provide fast, accurate, and friendly support to our players via email
• Investigate and resolve issues related to accounts, gameplay, transactions and bonuses.
• Educate players about available features, promotions, procedures.
• Assist with KYC verification processes
• Identify issues and flag them to relevant departments
• Collaborate with teammates and other departments to support service-level targets
What we are looking for:
• Previous experience in customer support, ideally within an online support role but not essential.
Arena Entertainment
Miami, FL, United States
via LinkedIn
11 hours ago
Full–time
C
Customer Support & Appointment Scheduler
Confidential
Miami, FL, United States
via Indeed
10 hours ago
$20 an hour
Full–time
Customer Service - Donor Support Technician
CSL Plasma
Miami, FL, United States
via Indeed
15 hours ago
Part-time
Preferred Customer Associate Mon-Fri 11:30am- 8pm
UPS
Miami, FL, United States
via LinkedIn
4 hours ago
Full–time
Client Services Associate
FF Inc
Miami, FL, United States
via LinkedIn
18 hours ago
$50K–$65K a year
Full–time
A
Customer Support Agent (Shifts/Miami Beach)
Arena Entertainment
Miami Beach, FL, United States
via Indeed
7 hours ago
Full–time
Supervisor, Client Support
Waterworks
Miami, FL, United States
via ZipRecruiter
9 hours ago
Full–time
Client Solution Center Representative-35721
Harvard Maintenance
Miami, FL, United States
via LinkedIn
7 hours ago
Full–time
A
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple
Miami, FL, United States
via Fairygodboss
21 hours ago
Bilingual Customer Service Specialist (Spanish) PT
Sherwin-Williams
Miami Beach, FL, United States
via Indeed
8 hours ago
Part-time
India
Alwar, Rajasthan - Based on your past activity
Update location
Dark theme: on
Help
Feedback
Privacy
Terms
FF Inc
Client Services Associate
FF Inc · Miami, FL, United States · via LinkedIn
18 hours ago
$50K–$65K a year
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on JobLeads
Apply on Talents By Vaia
Apply on Jobright
Apply on Jobrapido
Apply on Learn4Good
Apply on Jobilize
Apply directly on Trabajo.org
Job highlights
Identified by Google from the original job post
Qualifications
This is a great opportunity for someone looking to grow a career in client services, account management, or customer success
Strong communication skills and comfort working directly with clients
Organized, dependable, and able to manage multiple accounts at once
4 more items(s)
Benefits
Competitive compensation
Paid training and ongoing support
Clear growth path into Account Coordinator, Account Manager, or Customer Success roles
2 more items(s)
Responsibilities
We’re hiring a Client Services Associate to support and strengthen relationships with our clients while ensuring a smooth, positive customer experience
This role is ideal for someone who enjoys working with people, staying organized, and helping accounts succeed over time
As a Client Services Associate, you’ll act as a key point of contact for assigned clients—handling day-to-day account needs, supporting service requests, and collaborating with internal teams to deliver reliable, high-quality service
10 more items(s)
Job description
Location: Miami, FL
Employment Type: Full-Time
About The Role
We’re hiring a Client Services Associate to support and strengthen relationships with our clients while ensuring a smooth, positive customer experience. This role is ideal for someone who enjoys working with people, staying organized, and helping accounts succeed over time.
As a Client Services Associate, you’ll act as a key point of contact for assigned clients—handling day-to-day account needs, supporting service requests, and collaborating with internal teams to deliver reliable, high-quality service. This is a great opportunity for someone looking to grow a career in client services, account management, or customer success.
What You’ll Do
• Serve as the primary point of contact for a portfolio of clients or customers
• Build and maintain strong relationships through regular communication and follow-up
• Support client needs including updates, service requests, and account changes
• Conduct outbound check-ins to gather feedback and ensure satisfaction
• Track account activity, service issues, and opportunities in the CRM
• Assist with onboarding new clients to ensure a smooth transition
• Coordinate with sales, operations, and support teams to resolve issues efficiently
• Share product updates, promotions, and service information with clients
• Prepare basic reports, notes, and account summaries as needed
• Maintain a high level of professionalism, responsiveness, and organization
What We’re Looking For
• Strong communication skills and comfort working directly with clients
• Organized, dependable, and able to manage multiple accounts at once
• Customer-first mindset with strong problem-solving skills
• Comfortable learning new systems and tools
• Proactive, positive attitude and strong follow-through
• Experience in customer service, client services, retail, hospitality, or account support is a plus — but not required
What We Offer
• Competitive compensation
• Paid training and ongoing support
• Clear growth path into Account Coordinator, Account Manager, or Customer Success roles
• Supportive, collaborative team environment
• Opportunities to build valuable client-facing and professional skills
Why Join Us
We believe strong client relationships drive long-term success. Our Client Services Associates play a critical role in supporting customers, solving problems, and creating positive experiences. If you enjoy helping people, staying organized, and working in a role where your impact is visible, we encourage you to apply.
Skills: customer service,communication,sales,customer,customer experience
Report this listing
More jobs at FF Inc
See web results for FF Inc
A
Arena Entertainment
Customer Support Agent (Shifts/Miami Beach)
Arena Entertainment · Miami Beach, FL, United States · via Indeed
7 hours ago
Full–time
No Degree Mentioned
Apply on Indeed
Job highlights
Identified by Google from the original job post
Qualifications
Previous experience in customer support, ideally within an online support role but not essential
A good understanding of payment processes and tools would be an advantage
Strong written and verbal communication skills in English, with the ability to explain complex information in a clear, concise, and user-friendly manner
5 more items(s)
Responsibilities
Operating from London, Malta, Gibraltar and Miami
As a first point of contact for our players, you’ll be responsible for delivering exceptional service, resolving inquiries efficiently, and maintaining a seamless experience across every interaction
This is a shift-based role that requires flexibility and a sense of ownership
7 more items(s)
Job description
About Us
We’re a digital entertainment company creating engaging online platforms people love. Since 2021, we’ve been building something different. Our brands include MetaWin, WOW Vegas, BetZoo Media, and Rolla, with more launching in 2025! Operating from London, Malta, Gibraltar and Miami.
About the role
We’re looking for a team of Technical Customer Support Agents to join our team in Miami Beach. As a first point of contact for our players, you’ll be responsible for delivering exceptional service, resolving inquiries efficiently, and maintaining a seamless experience across every interaction.
This is a shift-based role that requires flexibility and a sense of ownership.
You’ll handle a variety of player inquiries across emails always ensuring empathy, accuracy, and compliance with internal procedures.
Your responsibilities
• Provide fast, accurate, and friendly support to our players via email
• Investigate and resolve issues related to accounts, gameplay, transactions and bonuses.
• Educate players about available features, promotions, procedures.
• Assist with KYC verification processes
• Identify issues and flag them to relevant departments
• Collaborate with teammates and other departments to support service-level targets
What we are looking for:
• Previous experience in customer support, ideally within an online support role but not essential.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Agent position is now open for candidates interested in the Customer Care Executive sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
