Description
Responsibilities:
• Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
• Resolve customer issues, verify and process refunds as per defined process, respond on product requests
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Type: Full-time
Pay ₹15,000.00 - ₹16,000.00 per month
Benefits:
• Paid sick time
• Provident Fund
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
• Kannada (Preferred)
Willingness to travel:
• 100% (Required)
Work Location: In person
Speak with the employer
+91-XXXXXXXXXX