Job Description
Attending training sessions to grow knowledge of products and develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Successful completion of provided training.
Proficient computer skills, including experience with CRM systems and MS Office suites.
Job Types: Full-time, Permanent...
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Successful completion of provided training.
Proficient computer skills, including experience with CRM systems and MS Office suites.
Job Types: Full-time, Permanent...
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Associate position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
