Job Description
Position Title: Customer Support
Experience Required: 0 to 3 Years
Shift: Rotational Shifts
Key Responsibilities
Communication: Respond to customer queries promptly and professionally across various channels, including phone, email, chat, and social media.
Resolution: Handle and resolve customer complaints and issues in a timely and professional manner, escalating unresolved matters to the appropriate internal teams as necessary.
Data & Compliance: Maintain accurate records of customer interactions and transactions. Follow all internal communication procedures, guidelines, and policies diligently.
Information Delivery: Provide accurate, valid, and complete information to customers by utilizing the correct methods and tools.
Customer Experience : Maintain a positive, empathetic, and professional attitude toward customers at all times to ensure a high level of satisfaction.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Customer Care Executive sector. This role in India offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
