Job Description
Indibni is looking for a creative and hardworking individual to join our marketing team as a Customer Support Executive. Being at Indibni is like strapping yourself to a rocket ship.
This is an opportunity not just to build on your portfolio, but also to learn and explore a potential career in Marketing.
Responsibilities and Duties
• Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.
• You will respond to inbound customer calls and emails regarding order inquiries as to ship dates, problems, order changes, and RMA's.
• You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Sales Managers, Product Managers, etc. to resolve customer issues.
• You will act as a change agent and look for ways to improve Customer Care processes.
• Should have a strong understanding of social networking and social media
• Should be able to coordinate and implement social media interactions with responsibilities that include creating brand awareness online
Key Skills
Knowledge of principles and best practices in (Customer Service), An ability to take initiative and work with limited direction, An ability to learn quickly, Excellent verbal, written, and interpersonal communication skills, Excellent email writing skills, Ability to multitask and successfully operate in a fast-paced, team environment, Must be proficient with Microsoft Office (intermediate in Word, Excel & PowerPoint)
Required Experience and Qualifications
Graduate/Post Graduate
0-1 years of work experience in the relevant domain
Females are preferred.
Job Type: Full-time
Salary: ₹10,000.00 - ₹20,000.00 per month
This is an opportunity not just to build on your portfolio, but also to learn and explore a potential career in Marketing.
Responsibilities and Duties
• Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met.
• You will respond to inbound customer calls and emails regarding order inquiries as to ship dates, problems, order changes, and RMA's.
• You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Sales Managers, Product Managers, etc. to resolve customer issues.
• You will act as a change agent and look for ways to improve Customer Care processes.
• Should have a strong understanding of social networking and social media
• Should be able to coordinate and implement social media interactions with responsibilities that include creating brand awareness online
Key Skills
Knowledge of principles and best practices in (Customer Service), An ability to take initiative and work with limited direction, An ability to learn quickly, Excellent verbal, written, and interpersonal communication skills, Excellent email writing skills, Ability to multitask and successfully operate in a fast-paced, team environment, Must be proficient with Microsoft Office (intermediate in Word, Excel & PowerPoint)
Required Experience and Qualifications
Graduate/Post Graduate
0-1 years of work experience in the relevant domain
Females are preferred.
Job Type: Full-time
Salary: ₹10,000.00 - ₹20,000.00 per month
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Remote Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
