Job Description
JOB DECSRIPTION: Inbound & Outbound Call Management
Monitoring & Analysis
Live Chat Support over Hangouts, WhatsApp, Skype with Clients
Managing customer problem with sensitivity. Providing timely resolution for the reported issue.
Reporting & Documentation
Internal & External Coordination
KEY RESPONSIBILITY AREAS:
Customer Relationship
Monitoring & Analysis
Chat Communication
Trouble Ticketing Management
Reporting & Documentation
Coordination and Interaction
Monitoring & Analysis
Live Chat Support over Hangouts, WhatsApp, Skype with Clients
Managing customer problem with sensitivity. Providing timely resolution for the reported issue.
Reporting & Documentation
Internal & External Coordination
KEY RESPONSIBILITY AREAS:
Customer Relationship
Monitoring & Analysis
Chat Communication
Trouble Ticketing Management
Reporting & Documentation
Coordination and Interaction
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Customer Care sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
