Job Description
Responsibilities
• Make sure customer queries are solved quickly with a high degree of satisfaction.
• Handle customer complaints across email, phone, social media, and live chat.
• Maintain and improve customer service SLA's.
• Look for ways to improve our service quality via root-cause analysis.
• Help build a customer-centric company culture.
• Collaborate closely with our teams.
Requirements
• Bachelor's Degree.
• Excellent English writing and speaking skills.
• Detail-oriented.
• Ability to speak Hindi.
• Key Skills: Chat support/assistance.
• Make sure customer queries are solved quickly with a high degree of satisfaction.
• Handle customer complaints across email, phone, social media, and live chat.
• Maintain and improve customer service SLA's.
• Look for ways to improve our service quality via root-cause analysis.
• Help build a customer-centric company culture.
• Collaborate closely with our teams.
Requirements
• Bachelor's Degree.
• Excellent English writing and speaking skills.
• Detail-oriented.
• Ability to speak Hindi.
• Key Skills: Chat support/assistance.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Customer Care sector. This role in Bengaluru, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
