Job Description
USA Insurance operations support voice process.
Must have excellent English communication skills.
Must have Customer handling skills.
Possessing excellent product knowledge to enhance customer support.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Take the extra mile to engage customers.
Educational Qualification: - Undergraduate / Graduate with good computer knowledge
Note: - for multilingual candidates proficiency in the spoken language would be of prime importance.
Work From office only.
Location-Hinjewadi phase 2
+:30hrs shift including 1hr break
Transportation not available
5days working
Job Types: Full-time, Regular / Permanent
Schedule:
Night shift
Must have excellent English communication skills.
Must have Customer handling skills.
Possessing excellent product knowledge to enhance customer support.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Take the extra mile to engage customers.
Educational Qualification: - Undergraduate / Graduate with good computer knowledge
Note: - for multilingual candidates proficiency in the spoken language would be of prime importance.
Work From office only.
Location-Hinjewadi phase 2
+:30hrs shift including 1hr break
Transportation not available
5days working
Job Types: Full-time, Regular / Permanent
Schedule:
Night shift
💡 Quick Summary
Seeking a career-building opportunity? The Customer support executive position is now open for candidates interested in the Customer Care Executive sector. This role in Hinjewadi, Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
