Job Description
? Identify and assess customers' needs to achieve satisfaction.
? Interact and resolve customer queries via emails and calls.
? Build sustainable relationships and trust with customer accounts through open and interactive communication.
? Provide accurate, valid and complete information by using the right methods/tools.
? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
? Keep records of customer interactions, process customer accounts and file documents.
? Interact and resolve customer queries via emails and calls.
? Build sustainable relationships and trust with customer accounts through open and interactive communication.
? Provide accurate, valid and complete information by using the right methods/tools.
? Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
? Keep records of customer interactions, process customer accounts and file documents.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive In Ahmadabad |INDSQJ |31270 position is now open for candidates interested in the Customer Care sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
