Job Description
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Experience
1 - 3 Years
Salary
2 Lac 25 Thousand To 2 Lac 50 Thousand P.A.
Industry
ITES / BPO / KPO / LPO / Customer Service
Qualification
Diploma, Advanced/Higher Diploma, Other Bachelor Degree, B.A, B.B.A, B.Com
Key Skills
Customer Care Executive Customer Support Executive Telecaller telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive business development executive
About Company
Contact Person
Impact HR n KM Solutions
Address
Ravi Chamber Basement, Below Laminate Gallery , Near Canada Corner Signal
Mobile
++1-XXXXXXXXXX
Email ID
[email protected]
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Experience
1 - 3 Years
Salary
2 Lac 25 Thousand To 2 Lac 50 Thousand P.A.
Industry
ITES / BPO / KPO / LPO / Customer Service
Qualification
Diploma, Advanced/Higher Diploma, Other Bachelor Degree, B.A, B.B.A, B.Com
Key Skills
Customer Care Executive Customer Support Executive Telecaller telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive business development executive
About Company
Contact Person
Impact HR n KM Solutions
Address
Ravi Chamber Basement, Below Laminate Gallery , Near Canada Corner Signal
Mobile
++1-XXXXXXXXXX
Email ID
[email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Nashik offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
