Job Description
We are looking for a customer support representative who is capable of providing excellent customer service to our clients through our Agoda travel booking app. This position entails booking flights and hotels, responding to customer inquiries, and troubleshooting customer issues. The successful candidate must be an excellent communicator, have strong problem-solving and organizational skills, and be comfortable working in a fast-paced environment.
Responsibilities:
Respond to customer inquiries in a timely and courteous manner
Provide customer support and troubleshoot customer issues
Maintain a positive attitude and be open to feedback
Ensure customer satisfaction by providing prompt and accurate service
Follow up with customers to ensure their needs have been met
Requirements:
Excellent written and verbal communication skills
Strong problem-solving and organizational skills
Ability to work in a fast-paced environment
Knowledge of customer service principles and practices
Ability to maintain composure and be patient in stressful situations
Excellent customer service and interpersonal skills
Undergradutes With Experience and Fresher Graduates Required.
Perks
21,000 CTC for Freshers
25,000 CTC for Experienced.
Responsibilities:
Respond to customer inquiries in a timely and courteous manner
Provide customer support and troubleshoot customer issues
Maintain a positive attitude and be open to feedback
Ensure customer satisfaction by providing prompt and accurate service
Follow up with customers to ensure their needs have been met
Requirements:
Excellent written and verbal communication skills
Strong problem-solving and organizational skills
Ability to work in a fast-paced environment
Knowledge of customer service principles and practices
Ability to maintain composure and be patient in stressful situations
Excellent customer service and interpersonal skills
Undergradutes With Experience and Fresher Graduates Required.
Perks
21,000 CTC for Freshers
25,000 CTC for Experienced.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
