Job Description
Job Summary:
We are looking for a dynamic and customer-focused individual to join our team as a Customer Support Executive. The primary responsibility of this role is to call existing and potential customers to inform them about our latest collection launches, exclusive offers, and promotions. This role requires excellent communication skills and a friendly, persuasive attitude.
Key Responsibilities:
Make outbound calls to customers to inform them about new collections and ongoing offers.
Build and maintain strong relationships with customers to encourage repeat business.
Update customer records and ensure accurate contact details.
Handle customer queries related to promotions and collections with professionalism.
Provide feedback from customers to the marketing and sales teams.
Maintain call logs and daily performance reports.
Requirements:
Excellent verbal communication skills .
A positive, customer-friendly attitude and confidence in handling phone conversations.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Application Question(s):
Are you comfortable travelling to job location - Wazirpur ( North Delhi - Walking distance from Shalimar Bagh Metro Station - Pink Line)?
What is your last in-hand monthly salary? If you monthly in-hand salary is 20000, mention 20k or 20000.
Can you talk in English? If yes, then only apply.
How many years of experience do you have in customer support(Voice process)?
We are looking for a dynamic and customer-focused individual to join our team as a Customer Support Executive. The primary responsibility of this role is to call existing and potential customers to inform them about our latest collection launches, exclusive offers, and promotions. This role requires excellent communication skills and a friendly, persuasive attitude.
Key Responsibilities:
Make outbound calls to customers to inform them about new collections and ongoing offers.
Build and maintain strong relationships with customers to encourage repeat business.
Update customer records and ensure accurate contact details.
Handle customer queries related to promotions and collections with professionalism.
Provide feedback from customers to the marketing and sales teams.
Maintain call logs and daily performance reports.
Requirements:
Excellent verbal communication skills .
A positive, customer-friendly attitude and confidence in handling phone conversations.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Application Question(s):
Are you comfortable travelling to job location - Wazirpur ( North Delhi - Walking distance from Shalimar Bagh Metro Station - Pink Line)?
What is your last in-hand monthly salary? If you monthly in-hand salary is 20000, mention 20k or 20000.
Can you talk in English? If yes, then only apply.
How many years of experience do you have in customer support(Voice process)?
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Executive(Voice Process)- Female position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
