Job Description
ShopClues hiring for Senior Customer Care Professionals - (Day Shifts Only)
1. Good Communication Skills.
2. An Energetic and soft spoken professional with good listening ability.
3. Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly.
4. Identifying issues that impact customers and working out on implementing solutions that helps in satisfied cutomer base.
5. Manage workflow, handle escalations, proactively.
6. Participate in business meetings and help develop programs to improve the 'support 'processes for customers.
7. Working Knowledge of any CRM tool or well versed with basics of computers.
The Key responsibility will be providing Happy Shopping Experience to all Customers of Shopclues.
Location: Baroda
ShopClues hiring for Senior Customer Care Professionals - (Day Shifts Only)
1. Good Communication Skills.
2. An Energetic and soft spoken professional with good listening ability.
3. Attending incoming calls e-mails of customers and resolve or escalates Customer issues appropriately and correctly.
4. Identifying issues that impact customers and working out on implementing solutions that helps in satisfied cutomer base.
5. Manage workflow, handle escalations, proactively.
6. Participate in business meetings and help develop programs to improve the 'support 'processes for customers.
7. Working Knowledge of any CRM tool or well versed with basics of computers.
The Key responsibility will be providing Happy Shopping Experience to all Customers of Shopclues
Report this listing
1. Good Communication Skills.
2. An Energetic and soft spoken professional with good listening ability.
3. Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly.
4. Identifying issues that impact customers and working out on implementing solutions that helps in satisfied cutomer base.
5. Manage workflow, handle escalations, proactively.
6. Participate in business meetings and help develop programs to improve the 'support 'processes for customers.
7. Working Knowledge of any CRM tool or well versed with basics of computers.
The Key responsibility will be providing Happy Shopping Experience to all Customers of Shopclues.
Location: Baroda
ShopClues hiring for Senior Customer Care Professionals - (Day Shifts Only)
1. Good Communication Skills.
2. An Energetic and soft spoken professional with good listening ability.
3. Attending incoming calls e-mails of customers and resolve or escalates Customer issues appropriately and correctly.
4. Identifying issues that impact customers and working out on implementing solutions that helps in satisfied cutomer base.
5. Manage workflow, handle escalations, proactively.
6. Participate in business meetings and help develop programs to improve the 'support 'processes for customers.
7. Working Knowledge of any CRM tool or well versed with basics of computers.
The Key responsibility will be providing Happy Shopping Experience to all Customers of Shopclues
Report this listing
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support professional position is now open for candidates interested in the Customer Care sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
