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Inform customers about product & services Handle inbound & outbound calls Understand customer's need & solve queries Other Details It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3...
Customer Support Representative
Place of work
Work from home
Contract type
Full-time
Start date
-
Salary
₹15,000.00 - ₹27,000.00 per month
Job details
Job description, work day and responsibilities
Job Description – Customer Service Representative (Non-Calling)
About the Company
We are a growing organization that partners with dental and healthcare clients across the US and Canada. Our focus is on delivering high-quality service support, accurate reporting, and maintaining strong client relationships. We value teamwork, integrity, and a positive work environment.
Job Summary
We are looking for a detail-oriented Customer Service Representative (Non-Calling) to join our team. This role primarily involves conducting call audits, preparing reports, and supporting US/Canada clients. The position is ideal for freshers who are eager to learn and grow in a client service and reporting-focused role.
Key Responsibilities
Conduct call audits for US/Canada clients.
Prepare and maintain accurate monthly reports.
Ensure compliance with quality standards during call reviews.
Collaborate with internal teams to share findings and insights.
Manage data entry and reporting tasks using Excel.
Support overall client servicing activities without direct calling.
Requirements / Qualifications
Must be fluent in English (read & write).
Basic knowledge of Microsoft Excel.
Strong attention to detail and accuracy.
Good written and verbal communication skills.
Ability to work independently as well as part of a team.
Freshers and experienced are welcome to
About the Company
We are a growing organization that partners with dental and healthcare clients across the US and Canada. Our focus is on delivering high-quality service support, accurate reporting, and maintaining strong client relationships. We value teamwork, integrity, and a positive work environment.
Job Summary
We are looking for a detail-oriented Customer Service Representative (Non-Calling) to join our team. This role primarily involves conducting call audits, preparing reports, and supporting US/Canada clients. The position is ideal for freshers who are eager to learn and grow in a client service and reporting-focused role.
Key Responsibilities
Conduct call audits for US/Canada clients.
Prepare and maintain accurate monthly reports.
Ensure compliance with quality standards during call reviews.
Collaborate with internal teams to share findings and insights.
Manage data entry and reporting tasks using Excel.
Support overall client servicing activities without direct calling.
Requirements / Qualifications
Must be fluent in English (read & write).
Basic knowledge of Microsoft Excel.
Strong attention to detail and accuracy.
Good written and verbal communication skills.
Ability to work independently as well as part of a team.
Freshers and experienced are welcome to
Offer ID: #1286224,
Published: 1 hour ago,
Company registered: 2 days ago
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