Job Description
Job DescriptionWe are hiring a customer service representative to manage customer queries and complaints.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Required Candidate Profile :
Immediate JoinersFreshers are also eligibleUG / GraduateRotational ShiftThanks & Regards Nishtha hidden_mobileHR Recruiter Fluent communication in English
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Required Candidate Profile :
Immediate JoinersFreshers are also eligibleUG / GraduateRotational ShiftThanks & Regards Nishtha hidden_mobileHR Recruiter Fluent communication in English
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Representative position is now open for candidates interested in the Customer Care sector. This role in New Delh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
