Job Description
Handle customer complaints
provide appropriate solutions and alternatives within the time limits:-follow up to ensure resolution.
Keep records of customer interactions
Process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Job Type: Full-time
Salary: ₹18,000.00 - ₹33,000.00 per month
Benefits:
Paid time off
Schedule:
Rotational shift
Supplemental pay types:
Overtime pay
Performance bonus
Ability to commute/relocate:
Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
provide appropriate solutions and alternatives within the time limits:-follow up to ensure resolution.
Keep records of customer interactions
Process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Job Type: Full-time
Salary: ₹18,000.00 - ₹33,000.00 per month
Benefits:
Paid time off
Schedule:
Rotational shift
Supplemental pay types:
Overtime pay
Performance bonus
Ability to commute/relocate:
Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Representative position is now open for candidates interested in the Customer Care Executive sector. This role in Thane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
