Job Description
Process: English Voice process executive
Location: Chennai
Experience: 0 to 1 year of experience can apply
Qualification: 12th / Diploma / Graduate
Languages : Good English communication is needed
Salary : 15k to 22k Take home
Shift : Day shift
Roles and Responsibilities :
Respond promptly and professionally to customer inquiries via phone, email, and live chat.
Assist customers in resolving product or service-related issues and provide appropriate solutions.
Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.
Maintain a thorough understanding of our products/services to effectively address customer queries and concerns.
Keep accurate records of customer interactions, transactions, comments, and complaints.
Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.
Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.
Uphold company policies and procedures while delivering excellent customer service at all times.
Interested Candidates can contact Blessy HR - ++1-XXXXXXXXXX.
Job Types: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹22,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental pay types:
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
Speak with the employer
++1 ++1-XXXXXXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Representative position is now open for candidates interested in the Customer Care Executive sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
