Job Description
We are looking for Customer Service Representative having 1-2 years of exp to manage calls, customer service inquirers, etc,
Main Activities:
• Open and maintain customer records by updating account information in the backend
• Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
• Resolve product or service problems by clarifying the customer's complaint / issues
• Prepares product or service reports by collecting and analysing customer information
• Contribute to team effort by accomplishing related results as required
What are we looking for :
• Having Experience in international semi- voice calling process.
• Excellent verbal communication skills in English is a must
• Knowledge / understanding of online user behaviour
• Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
Main Activities:
• Open and maintain customer records by updating account information in the backend
• Maintain close contact with sales representatives to obtain information regarding product performance, service requirements and customer requests
• Resolve product or service problems by clarifying the customer's complaint / issues
• Prepares product or service reports by collecting and analysing customer information
• Contribute to team effort by accomplishing related results as required
What are we looking for :
• Having Experience in international semi- voice calling process.
• Excellent verbal communication skills in English is a must
• Knowledge / understanding of online user behaviour
• Excellent telephone etiquette and ability to demonstrate professional grammar and diction is a must
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Representative|Night Shift position is now open for candidates interested in the Customer Care sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
