Job Description
Designation : Customer Support Specialist
Process : E-Commerce (Flipkart)
Qualification: Graduate can apply
Shifts : Rotational, 6 days working
Job Location : Rukmani Colony, Shivanchetti Gardens, Bangalore, 560042
Work Mode : Work From Office
Skills : Excellent spoken English/Hindi and typing speed
Salary Package : 2.4 LPA for experienced (Min 1 Year relevant experience on papers)
Quarterly Incentives upto 4k
Interview Mode : Face to Face/Virtual
Joining : Immediate
Roles and Responsibilities-
Respond to customer queries via voice, understand & provide solution
Identify customer needs
Maintain quality communication
Monitor customer complaints and reach out to provide assistance
Inform customers about new features and functionalities
Gather customer feedback and share with respective team
Job Types: Full-time, Regular / Permanent
Salary: ₹20,300.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Supplemental pay types:
Performance bonus
Quarterly bonus
Ability to commute/relocate:
Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Required)
Experience:
Any: 1 year (Required)
Language:
English (Required)
Hindi (Required)
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Specialist position is now open for candidates interested in the Customer Care Executive sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
