Job Description
We are hiring Experienced / Fresher candidates for International Process (Voice/ Chat)
• Location - Gurugram
• Requirements
• Experienced candidates should have 1 year of International BPO Voice/ Chat experience
• Graduate / Undergrad with experience
• Technical background can also apply
• Cab Facility
• Work form office
• 24 / 7 Shifts
• Immediate Joiner
• Roles And Responsibilities
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Planning the training and standardization of service delivery.
• Conducting quality assurance surveys with customers.
• Possessing excellent product knowledge to enhance customer support.
• Interview Rounds
• AMCAT
• HR
• Ops
• Client Round
• Salary
• Freshers :- 15k -16k In hand
• Experienced :- 24k -32k In hand
• Location - Gurugram
• Requirements
• Experienced candidates should have 1 year of International BPO Voice/ Chat experience
• Graduate / Undergrad with experience
• Technical background can also apply
• Cab Facility
• Work form office
• 24 / 7 Shifts
• Immediate Joiner
• Roles And Responsibilities
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Planning the training and standardization of service delivery.
• Conducting quality assurance surveys with customers.
• Possessing excellent product knowledge to enhance customer support.
• Interview Rounds
• AMCAT
• HR
• Ops
• Client Round
• Salary
• Freshers :- 15k -16k In hand
• Experienced :- 24k -32k In hand
💡 Quick Summary
Seeking a career-building opportunity? The Customer Support Specialist position is now open for candidates interested in the Customer Care Executive sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
