Job Description
Customer Team Member
Location: 224 Pilch Lane , Liverpool, L14 0JQ
Pay: £12.60 per hour
Contract: 7 hours per week + regular overtime, permanent contract, part time
Working pattern: weekend shifts between 9am and 9pm
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do
Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
Support your local community – get involved in all kinds of activities and events!
💡 Quick Summary
Seeking a career-building opportunity? The Customer Team Member position is now open for candidates interested in the Customer Care sector. This role in Liverpool offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
