Data Analytics Technical Support Representative

Deel


RFP Senior Associate
Deel • Karnataka • via Indeed
18 hours ago
Full–time
No Degree Mentioned
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Job description
Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 10+ countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

About the Role

As Deel continues to grow rapidly across markets and verticals, the volume and complexity of RFx requests (RFPs, RFIs, and security questionnaires) have surged—creating a critical need for a dedicated RFP expert within our Deal Desk team. We're looking for a Senior Deal Desk Associate, RFP who is passionate about driving operational excellence and supporting revenue growth by leading the end-to-end RFP process.

This role will own intake, prioritization, and execution of RFPs, partnering cross-functionally with Sales, Legal, Security, and Product to deliver high-quality, compelling, and timely responses that showcase Deel’s capabilities. You’ll be a trusted partner to the Sales team, ensuring we win competitive deals through strategic, polished, and efficient RFP execution—all while helping to scale and optimize the RFP function for the future.

What You’ll Do
• Own the full RFP lifecycle: intake, qualification, project management, response creation, final submission, and post-mortem reviews.
• Collaborate cross-functionally with key stakeholders (Sales, Legal, Product, Security, etc.) to gather accurate, compelling responses.
• Ensure all submissions are aligned with Deel's value proposition, tone, and compliance requirements.
• Partner with existing RFP team members to develop and maintain a central knowledge base (e.g., via tools like Alicia).
• Improve and standardize processes, templates, and playbooks to support faster, higher-quality RFP execution.
• Monitor KPIs to assess efficiency, win rates, and overall RFP impact.
• Drive continuous improvement in RFP workflows, tools, and team collaboration.

Who You Are
• 2+ years of experience in RFP management, pre-sales, bid management, or related sales operations roles.
• Excellent project management skills – you know how to drive complex deliverables under pressure and on deadline.
• Strong written communication and attention to detail – you’re a natural at translating technical input into client-friendly messaging.
• Comfortable collaborating across multiple teams and time zones, with the ability to align stakeholders quickly.
• Experience working in high-growth, fast-paced environments—you thrive at Deel speed.
• Bonus: experience supporting global sales teams, especially in HRTech, SaaS, or B2B software.

Why This Role Matters

You’ll directly contribute to winning deals, improving sales efficiency, and scaling operations that match Deel’s global growth. This is a high-impact role where your ability to manage complexity, deliver high-quality work, and collaborate effectively will not only improve deal outcomes—but also alleviate operational strain on the broader team and help future-proof the RFP process.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, ****** orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144
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IND KCI Medical India Private limited


Data Analytics Technical Support Representative
IND KCI Medical India Private limited • Bengaluru, Karnataka • via Workday
1 day ago
Full–time
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Job description
Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You’ll Make in this Role We are seeking a Technical Customer Support Rep to join our Data and Analytics team. This position will assist internal customers by troubleshooting incidents to resolve issues related to data availability, reports, and dashboards, support and resolve issues, create/update trouble tickets in Service Now, and work between multiple systems. Ideal candidates will possess excellent customer service skills, technical skills, and have a willingness to learn, be trained, and develop key technical skills to support our internal customers. As a Data Analytics Technical Support Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact: Provide first and second level technical support for data and business intelligence products, performing problem recognition, research, resolving software issues or escalating issues to Level 3 teams Assist inexperienced or nontechnical end users in resolving issues Diagnoses data security, data load, Business Intelligence report and dashboard issues Record and/or maintain accurate information within Service Now ticketing system Interfaces directly with internal customers to ensure their issue(s) are resolved and a superior customer experience is provided Work in a team environment Coordinating, working with, and following up on work performed by other teams and departments across the organization as needed Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor’s Degree AND 2 years of technical support experience in a data analytics environment OR High School Diploma/GED from AND 3 years of Information systems / Analytics technical support in a data analytics environment AND In addition to the above requirements, the following are also required: Excellent customer service/servant leader mindset Experience using and/or supporting ERP (Oracle / SAP), Salesforce, Pega. Experience working with business and technical teams to support analytics solutions across a Business Intelligence Stack (Azure, Snowflake, SQL, Alteryx, Tableau, Power BI) Additional qualifications that could help you succeed even further in this role include: Excellent English Oral and written communication skills Ability to actively work through possible problems and solutions with non-technical end users Commitment to serve internal customers, meet service level agreements, and properly close out interactions and ensure end user satisfaction Experience with JIRA and Service Now Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms. Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here continue to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran. At Solventum, we create breakthrough solutions for our customers’ toughest challenges by pioneering game-changing innovations at the intersection of health, material and data science to change patients’ lives for the better — while enabling healthcare professionals to perform at their best.

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