Job Description
Profile insights
Here’s how the job qualifications align with your profile.
Education
Bachelor's degree
Job details
Here’s how the job details align with your profile.
Job type
Permanent
Full-time
Location
Christchurch, Canterbury•Hybrid work
Full job description
Primary Care Lead - Te Waipounamu
Transform Healthcare Across New Zealand's South Island with Tend Health
Permanent Full-time | Te Waipounamu (South Island), New Zealand | Reports to: Head of Primary Care Delivery
About Tend Health
Tend Health is one of New Zealand's largest and most innovative primary healthcare providers, serving over 120,000+ enrolled patients across 20+ medical centres from Auckland to Invercargill. Launched in 2020, we're revolutionising healthcare delivery through our unique blend of cutting-edge technology and compassionate care.
We're committed to helping make New Zealand the healthiest nation in the world through smarter, more accessible and equitable primary healthcare. Our innovative approach combines:
24/7 Online Care: Virtual appointments with an average waiting time of just 2 hours
Modern Technology: AI-powered tools like "Tend Scribe" that draft clinical notes and reduce administrative burden
Equity Focus: Achieving 20% higher immunisation rates among Tamariki Māori in Auckland compared to district averages
Proven Results: 95% of patients report their needs were met through our online urgent care service
We've recently become our own Primary Health Organisation, allowing us to contract directly with Health New Zealand and streamline funding flows to deliver more coordinated, efficient care and better patient outcomes.
The Opportunity
We're seeking an exceptional Primary Care Lead to lead and deliver our strategic priorities across Te Waipounamu (South Island). This is a unique opportunity to shape the future of healthcare delivery in the stunning South Island of New Zealand while working for a company that's genuinely transforming how healthcare is accessed and experienced.
In this role you'll drive operational excellence, support financial performance, and ensure alignment with our innovative care model. This role is perfect for a strategic thinker who thrives on influence-based leadership but also gets into the depths of the detail and delivery to make sure stuff just happens. You’ll be driven making a real impact on healthcare delivery across diverse communities, and supporting the local operational leaders and teams to move faster, while supporting teams through change in a highly person centric way.
What You'll Do
Strategic Leadership
Implement Tend's strategic priorities across the South Island, including innovative care model changes and financial performance initiatives
Support talent selection and execute property strategy involving site relocations and clinic consolidations
Lead acquisition integration by conducting on-ground assessments and providing strategic insights
Operational Excellence
Provide interim management during operational transitions, ensuring service continuity and exceptional patient experience
Serve as first point of escalation for HR and operational matters, applying sound judgment at all levels
Partner with South Island clinics to drive alignment with business values, clinical standards, and to deliver critical projects
Relationship Management
Build and maintain strong partnerships with all South Island Tend clinics
Lead through influence rather than authority, gaining buy-in across diverse teams
Foster collaboration and support teams through periods of change and growth
What We're Looking For
Essential Experience & Skills
Bachelor's degree in Healthcare Administration, Business, or related field
Minimum 5 years in operations management or related roles
Demonstrated project management and change implementation experience
Business performance analysis and financial management expertise
(Desired but not essential) Knowledge of NZ healthcare regulations and compliance requirements
(Desired but not essential) Strong understanding of primary care models and New Zealand's healthcare landscape
Core Competencies:
Strategic Execution: Translate vision into actionable plans across multiple clinics
Financial Acumen: Analyse P&L statements and identify revenue opportunities in primary care
Change Leadership: Guide teams through transformation with proven ability to manage resistance
Relationship Excellence: Build trust and influence stakeholders without direct authority
Cultural Competence: Understanding of Te Ao Māori and Te Tiriti o Waitangi principles
Additional Requirements:
Willingness to travel throughout New Zealand to execute the role
Why Choose Tend?
Innovation at the Forefront Work with world-class technology that's disrupting traditional primary healthcare and bringing genuine innovation to New Zealand's health sector
Meaningful Impact Join a team that's actively addressing healthcare inequalities and improving access for underserved communities
Growth & Development Be part of a rapidly expanding organisation that values entrepreneurial thinking and supports professional growth
Collaborative Culture Work alongside exceptional leaders committed to making New Zealanders the healthiest people in the world
Work-Life Integration Enjoy the flexibility of covering the stunning South Island while being part of a modern, tech-enabled workplace
Ready to Transform Healthcare?
If you're passionate about healthcare innovation, skilled in operational leadership, and excited about making a real difference to New Zealand communities, we want to hear from you.
Position Details:
Status: Permanent Full-time
Hours: 40 hours per week minimum
Location: Te Waipounamu (South Island), New Zealand
Travel: Regular travel throughout New Zealand required
Apply Now
Join us in building a 100-year, Kiwi-owned healthcare company for future generations. Together, we're not just delivering healthcare – we're revolutionising it.
Tend Health is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates and particularly encourage applications from Māori, Pacific peoples, and other underrepresented communities.
Here’s how the job qualifications align with your profile.
Education
Bachelor's degree
Job details
Here’s how the job details align with your profile.
Job type
Permanent
Full-time
Location
Christchurch, Canterbury•Hybrid work
Full job description
Primary Care Lead - Te Waipounamu
Transform Healthcare Across New Zealand's South Island with Tend Health
Permanent Full-time | Te Waipounamu (South Island), New Zealand | Reports to: Head of Primary Care Delivery
About Tend Health
Tend Health is one of New Zealand's largest and most innovative primary healthcare providers, serving over 120,000+ enrolled patients across 20+ medical centres from Auckland to Invercargill. Launched in 2020, we're revolutionising healthcare delivery through our unique blend of cutting-edge technology and compassionate care.
We're committed to helping make New Zealand the healthiest nation in the world through smarter, more accessible and equitable primary healthcare. Our innovative approach combines:
24/7 Online Care: Virtual appointments with an average waiting time of just 2 hours
Modern Technology: AI-powered tools like "Tend Scribe" that draft clinical notes and reduce administrative burden
Equity Focus: Achieving 20% higher immunisation rates among Tamariki Māori in Auckland compared to district averages
Proven Results: 95% of patients report their needs were met through our online urgent care service
We've recently become our own Primary Health Organisation, allowing us to contract directly with Health New Zealand and streamline funding flows to deliver more coordinated, efficient care and better patient outcomes.
The Opportunity
We're seeking an exceptional Primary Care Lead to lead and deliver our strategic priorities across Te Waipounamu (South Island). This is a unique opportunity to shape the future of healthcare delivery in the stunning South Island of New Zealand while working for a company that's genuinely transforming how healthcare is accessed and experienced.
In this role you'll drive operational excellence, support financial performance, and ensure alignment with our innovative care model. This role is perfect for a strategic thinker who thrives on influence-based leadership but also gets into the depths of the detail and delivery to make sure stuff just happens. You’ll be driven making a real impact on healthcare delivery across diverse communities, and supporting the local operational leaders and teams to move faster, while supporting teams through change in a highly person centric way.
What You'll Do
Strategic Leadership
Implement Tend's strategic priorities across the South Island, including innovative care model changes and financial performance initiatives
Support talent selection and execute property strategy involving site relocations and clinic consolidations
Lead acquisition integration by conducting on-ground assessments and providing strategic insights
Operational Excellence
Provide interim management during operational transitions, ensuring service continuity and exceptional patient experience
Serve as first point of escalation for HR and operational matters, applying sound judgment at all levels
Partner with South Island clinics to drive alignment with business values, clinical standards, and to deliver critical projects
Relationship Management
Build and maintain strong partnerships with all South Island Tend clinics
Lead through influence rather than authority, gaining buy-in across diverse teams
Foster collaboration and support teams through periods of change and growth
What We're Looking For
Essential Experience & Skills
Bachelor's degree in Healthcare Administration, Business, or related field
Minimum 5 years in operations management or related roles
Demonstrated project management and change implementation experience
Business performance analysis and financial management expertise
(Desired but not essential) Knowledge of NZ healthcare regulations and compliance requirements
(Desired but not essential) Strong understanding of primary care models and New Zealand's healthcare landscape
Core Competencies:
Strategic Execution: Translate vision into actionable plans across multiple clinics
Financial Acumen: Analyse P&L statements and identify revenue opportunities in primary care
Change Leadership: Guide teams through transformation with proven ability to manage resistance
Relationship Excellence: Build trust and influence stakeholders without direct authority
Cultural Competence: Understanding of Te Ao Māori and Te Tiriti o Waitangi principles
Additional Requirements:
Willingness to travel throughout New Zealand to execute the role
Why Choose Tend?
Innovation at the Forefront Work with world-class technology that's disrupting traditional primary healthcare and bringing genuine innovation to New Zealand's health sector
Meaningful Impact Join a team that's actively addressing healthcare inequalities and improving access for underserved communities
Growth & Development Be part of a rapidly expanding organisation that values entrepreneurial thinking and supports professional growth
Collaborative Culture Work alongside exceptional leaders committed to making New Zealanders the healthiest people in the world
Work-Life Integration Enjoy the flexibility of covering the stunning South Island while being part of a modern, tech-enabled workplace
Ready to Transform Healthcare?
If you're passionate about healthcare innovation, skilled in operational leadership, and excited about making a real difference to New Zealand communities, we want to hear from you.
Position Details:
Status: Permanent Full-time
Hours: 40 hours per week minimum
Location: Te Waipounamu (South Island), New Zealand
Travel: Regular travel throughout New Zealand required
Apply Now
Join us in building a 100-year, Kiwi-owned healthcare company for future generations. Together, we're not just delivering healthcare – we're revolutionising it.
Tend Health is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates and particularly encourage applications from Māori, Pacific peoples, and other underrepresented communities.
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