Job Description
Job Details
Full-time6 hours ago
Full Job Description
ob Summary
An excellent opportunity for a Change Management Coordinator looking for a long-term opportunity, growth and flexible work environment within Database Services team. In this capacity, the responsibilities will include:
Review, validate, approve and align DBA resources to Change Requests received by Database Services team
Provide administrative assistance and monitor DBA Change Management process effectiveness
Education and Experience
This position requires a Bachelor degree in Computer Science, Engineering or Information Technology OR proven commercial Change Management experience.
2-3 years of experience in a Change Management role, preferably with basic understanding of common database technologies (like Oracle/SQL Server).
At Marsh McLennan, we understand the complexity, and the reality, of the modern career path. If your experience looks a little different from what we have identified and you think you would be a great fit for the role, we would love to hear from you.
We will rely on you to:
Review, validate, approve and align DBA resources to Change Requests received by Database Services team
Prioritize changes and confirm change initiator’s assessment of emergency status, priority and impact settings
Assist in the day to day scheduling and processing of Change Requests
Ensure that standardized methods, processes and procedures are used for all Changes
Provide administrative assistance and monitor process effectiveness
Participate in process evaluation and improvement activities
Escalate Change Management issues to management
Continually identify opportunities for automation and efficiencies
Prepare and distribute meeting documentation
Manage change communications
Review and maintain process documentation
Educate process participants on the process and supporting procedures & tools
What you need to have:
In depth understanding of Change Management processes
Experience in using IT service Management/ Service Desk tools (like ServiceNow)
Basic understanding of common database technologies (like Oracle/SQL Server) is a plus
Strong critical thinking, organizational, interpersonal communication, multi-tasking and prioritizing skills
Excellent attention to detail
A strong customer focus and people skills
Enjoy working in a fast pace, ever changing work environment
Flexible in terms of working hours
Ability to solely work remotely while being actively part of the Database Services team
💡 Quick Summary
Seeking a career-building opportunity? The Database Administrator position is now open for candidates interested in the Database Administrator sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.
