Description
Welcome to Allscripts Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
Experience Level: 3+ yrs
Shift: Rotational Shifts
Job Description:
• Interact with customers to help troubleshoot and resolve highly complex product problems or issues.
• Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
• Stay abreast of current technology in products, design changes, and new products offered.
• Hands on experience on SQL...