Job Description
Working with the AA | Me mahi tahi tatou ki AA
For over 120 years, the AA has been helping Kiwis on their adventures! Today, we’re one of New Zealand’s most respected and trusted brands. From our humble beginnings as a motoring enthusiast’s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact.
We’re investing in our people, platforms, and ways of working to stay ahead of what our members and customers need.
We are looking for a collaborative Delivery Lead who will play a critical role in enabling the successful delivery of strategic initiatives, and technology and data solutions. In this position you will have the opportunity to lead cross-functional teams to deliver high-quality outcomes that align with business goals, ensuring delivery is efficient, transparent, and value-driven.
What You’ll Be Doing | Mō te Tūranga
Delivery Planning and Execution
Lead the delivery of initiatives, ensuring alignment with the product vision and roadmap defined by the Value Stream Lead or Platform Lead.
Translate high-level goals into actionable delivery plans, managing timelines, risks, and dependencies across teams.
Ensure delivery is predictable, transparent, and continuously improving through Agile and hybrid methodologies.
Coordinate with other leads to manage interdependencies and ensure cohesive delivery across streams
Leadership and Enablement
Work with Value Stream Leads and Delivery Product Owners to ensure alignment between strategic intent, delivery execution and customer value.
Participate in joint planning, prioritisation and governance forums to maintain transparency, resolve conflicts and drive shared accountability.
Define decision rights and escalation pathways to support fast, aligned decision-making.
Foster a high-performing, empowered team culture that values collaboration, accountability and continuous learning.
Coach and support team members in agile practices, delivery discipline and cross-functional collaboration.
Stakeholder Collaboration
Partner closely with Product Owners, business sponsors, and technical leads to ensure shared understanding of goals, priorities and constraints.
Facilitate regular communication and feedback loops to manage expectations and maintain alignment across stakeholders.
Act as a delivery advocate, ensuring that business and customer value is realized through effective execution.
Champion psychological safety and team health, ensuring a sustainable pace of work.
Technical Coordination and Feasibility
Collaborate with architects, platform owners and engineering leads and commercial teams to ensure solutions are technically feasible, scalable, sustainable, and aligned to architecture guardrails and commercial viability.
Support the Product Owner in evaluating trade-offs between short-term delivery and long-term maintainability.
Identify and manage technical risks and dependencies proactively.
Manage technical debt, scalability, and maintainability in partnership with architecture and platform teams.
Agile Delivery Practices
Facilitate agile ceremonies including sprint planning, reviews, retrospectives, and daily stand-ups.
Drive continuous improvement through regular team retrospectives and feedback cycles.
Support program-level planning and coordination across multiple teams or value streams.
Facilitate Scrum of Scrums to manage cross-team dependencies, surface delivery risks and enable alignment across squads
Value Realisation and Quality General
Promote a culture of accountability for outcomes, not just outputs, by enabling transparency, timely feedback loops, and quality assurance practices across delivery teams.
Work with the Product Owner to track delivery metrics and support benefit realisation. • Promote a culture of accountability for outcomes, not just outputs. Vendor and Partner Coordination
Manage delivery contributions from external vendors and partners, ensuring alignment with internal teams and delivery standards, working with appropriate internal platform leads where necessary.
Negotiate delivery timelines and expectations, ensuring external dependencies are well integrated into plans.
About You | Mōu
Proven experience as a Delivery Lead, Project Manager, or Scrum Master in a scaled agile or hybrid environment.
Strong background in stakeholder engagement and team leadership.
Demonstrated ability to manage complex delivery across multiple teams or workstreams.
Excellent facilitation, communication, and problem-solving skills.
Experience with digital transformation, platform delivery, or enterprise systems.
What We Offer | Ngā āhuatanga kei a mātou
Free AA Membership for you and your whānau
A day off for your birthday
Hybrid working arrangement
Training and career development opportunities
Discounted insurance
Here, we offer a lot more than roadside assistance. We’re constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.
If you’re ready to make an impact in the successful delivery of strategic initiatives at AA apply now and help us shape the future of AA.
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, so please let us know if there is anything you need to allow you to participate equitably. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don’t meet all the requirements, please still get in touch. We’d love to kōrero to see if you might be a great fit for the role.
For over 120 years, the AA has been helping Kiwis on their adventures! Today, we’re one of New Zealand’s most respected and trusted brands. From our humble beginnings as a motoring enthusiast’s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we’re building the organisation of the future – more connected, modern, and purpose-driven. We are a business in transformation, with opportunities to work cross-functionally, grow new skills, and make a meaningful impact.
We’re investing in our people, platforms, and ways of working to stay ahead of what our members and customers need.
We are looking for a collaborative Delivery Lead who will play a critical role in enabling the successful delivery of strategic initiatives, and technology and data solutions. In this position you will have the opportunity to lead cross-functional teams to deliver high-quality outcomes that align with business goals, ensuring delivery is efficient, transparent, and value-driven.
What You’ll Be Doing | Mō te Tūranga
Delivery Planning and Execution
Lead the delivery of initiatives, ensuring alignment with the product vision and roadmap defined by the Value Stream Lead or Platform Lead.
Translate high-level goals into actionable delivery plans, managing timelines, risks, and dependencies across teams.
Ensure delivery is predictable, transparent, and continuously improving through Agile and hybrid methodologies.
Coordinate with other leads to manage interdependencies and ensure cohesive delivery across streams
Leadership and Enablement
Work with Value Stream Leads and Delivery Product Owners to ensure alignment between strategic intent, delivery execution and customer value.
Participate in joint planning, prioritisation and governance forums to maintain transparency, resolve conflicts and drive shared accountability.
Define decision rights and escalation pathways to support fast, aligned decision-making.
Foster a high-performing, empowered team culture that values collaboration, accountability and continuous learning.
Coach and support team members in agile practices, delivery discipline and cross-functional collaboration.
Stakeholder Collaboration
Partner closely with Product Owners, business sponsors, and technical leads to ensure shared understanding of goals, priorities and constraints.
Facilitate regular communication and feedback loops to manage expectations and maintain alignment across stakeholders.
Act as a delivery advocate, ensuring that business and customer value is realized through effective execution.
Champion psychological safety and team health, ensuring a sustainable pace of work.
Technical Coordination and Feasibility
Collaborate with architects, platform owners and engineering leads and commercial teams to ensure solutions are technically feasible, scalable, sustainable, and aligned to architecture guardrails and commercial viability.
Support the Product Owner in evaluating trade-offs between short-term delivery and long-term maintainability.
Identify and manage technical risks and dependencies proactively.
Manage technical debt, scalability, and maintainability in partnership with architecture and platform teams.
Agile Delivery Practices
Facilitate agile ceremonies including sprint planning, reviews, retrospectives, and daily stand-ups.
Drive continuous improvement through regular team retrospectives and feedback cycles.
Support program-level planning and coordination across multiple teams or value streams.
Facilitate Scrum of Scrums to manage cross-team dependencies, surface delivery risks and enable alignment across squads
Value Realisation and Quality General
Promote a culture of accountability for outcomes, not just outputs, by enabling transparency, timely feedback loops, and quality assurance practices across delivery teams.
Work with the Product Owner to track delivery metrics and support benefit realisation. • Promote a culture of accountability for outcomes, not just outputs. Vendor and Partner Coordination
Manage delivery contributions from external vendors and partners, ensuring alignment with internal teams and delivery standards, working with appropriate internal platform leads where necessary.
Negotiate delivery timelines and expectations, ensuring external dependencies are well integrated into plans.
About You | Mōu
Proven experience as a Delivery Lead, Project Manager, or Scrum Master in a scaled agile or hybrid environment.
Strong background in stakeholder engagement and team leadership.
Demonstrated ability to manage complex delivery across multiple teams or workstreams.
Excellent facilitation, communication, and problem-solving skills.
Experience with digital transformation, platform delivery, or enterprise systems.
What We Offer | Ngā āhuatanga kei a mātou
Free AA Membership for you and your whānau
A day off for your birthday
Hybrid working arrangement
Training and career development opportunities
Discounted insurance
Here, we offer a lot more than roadside assistance. We’re constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.
If you’re ready to make an impact in the successful delivery of strategic initiatives at AA apply now and help us shape the future of AA.
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, so please let us know if there is anything you need to allow you to participate equitably. We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don’t meet all the requirements, please still get in touch. We’d love to kōrero to see if you might be a great fit for the role.
💡 Quick Summary
Seeking a career-building opportunity? The Delivery Lead position is now open for candidates interested in the Architect / Interior Designer Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Architect / Interior Designer Jobs is a plus.
