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Acton ACT
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Department Manager - Service - Belconnen
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Bunnings
Join us and experience Bunnings from the other side of the counter!
What’s in it for you when you’re part of our team:
Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build
Belconnen is looking for a Department Manager to lead their Service Team! This role leads our customer experience at the checkouts, through Online and fulfillment and our service intensive areas across the store. If you're passionate about customer experience this role is for you!
About the role:
As Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Coordinators in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers.
Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices.
You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and H&S whilst also developing strong relationships with our suppliers.
This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required.
What’s involved:
Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
Build team capability on Best Experience and Safety Culture & Compliance. Including team engagement, performance management and recognition.
Rostering and strategic planning for your team to deliver on our service promise. Driving department sales through strong merchandising & monitoring of key metrics.
Action customer feedback to improve the end-to-end customer experience
Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes.
Who we're looking for:
Our ideal candidate will have previous retail leadership experience, leading a department or similar, an individual with a strong passion for customer service and merchandising standards.
This role is results focussed, therefore the ability to achieve results by working closely with your team is a must and you are approachable and confident when interacting with team and customers.
You’ll need:
Previous experience supervising a team in a fast-paced environment
Proven ability to coach and develop others, providing feedback and getting the best out of a team
Ability to be on your feet assisting with customers across a wide range of retail hours
Hold an open, honest, and respectful communication style
Have an eagerness to learn about new products.
When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:
Submit an application and complete an online chat interview (20 minutes)
If successful, next step includes an online video interview (15 minutes)
If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (30 minutes)
You’ll be part of a workplace where you’ll feel like you belong.
We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, ****** orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.
We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected] .
Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.
About Us
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.
At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
500+ jobs
Technical Officer
Australian National University
Canberra ACT 2601
Parental leave
Annual leave
Visited 15 hours ago
Test Manager – Future Operating Model | Full-time Temporary
Chief Minister, Treasury and Economic Development
Canberra ACT
Plastics Outpatient Team Leader | Full-time Permanent
Canberra Health Services
Canberra ACT
Salary packaging
Visited 1 day ago
Master Control Room Manager
The Department of Parliamentary Services
Canberra ACT 2600
Gym membership
Onsite gym
On-site parking
Visited 13 hours ago
Cleaner - Full Time - HQJOC Bungendore
Downer Group
Bungendore NSW
Employee assistance program
Visited 14 hours ago
Practitioner, First Nations Family Response and Engagement | Full-time Temporary with a Possibility of Permanency
Health and Community Services
Canberra ACT
Department Manager - Service - Belconnen
Bunnings
Belconnen ACT
Parental leave
Junior Service Delivery Manager
BAE Systems
Canberra ACT 2601
View similar jobs with this employer
Ranger in Charge | Full-time Temporary
City and Environment
Canberra ACT
Visited 14 hours ago
Cyber Security Adviser - APS 5
Australian Taxation Office
Canberra ACT
Visited 14 hours ago
View similar jobs with this employer
Widening Participation Officer
Australian Catholic University
Canberra ACT
Salary packaging
Manager, Fraud Control & Assurance
Australian Government
Canberra ACT
Visited 1 day ago
Client Delivery Executive
Unisys
Canberra ACT
Visited 14 hours ago
Store Team Member
Woolworths Supermarkets
Kambah ACT
View similar jobs with this employer
Casual Sales Assistant - Canberra
kikki.K
Canberra ACT 2601
Referral program
GUEST SERVICE OFFICER
Hyatt Hotel Canberra
Canberra ACT
Gym membership
Employee assistance program
Part Time Sales Team Member - Tuggeranong, ACT
Suzanne Grae
Canberra ACT
On-the-job training
Insurance services
Facilities Officer | Full-time Permanent
Justice and Community Safety
Canberra ACT
Visited 14 hours ago
CONNOR Retail Assistant - Canberra DFO, ACT
CONNOR
Fyshwick ACT 2609
Impact and Partnership Officer (Indigenous Identified)
Australian National University
Canberra ACT 2601
Visited 13 hours ago
Practitioner, First Nations Family Response and Engagement | Full-time Permanent
Health and Community Services
Canberra ACT
Expression of interest_Penetration Tester
Fujitsu
Canberra ACT
Armourer - AFP National Armoury
Australian Federal Police (AFP)
Canberra ACT
Parental leave
Annual leave
Administrative Assistant
Lockheed Martin Australia
Canberra ACT
Visited 13 hours ago
Clarins Counter Manager
Myer
Canberra ACT
People also searched:
Employers: Post a Job
Bunnings
Join us and experience Bunnings from the other side of the counter!
What’s in it for you when you’re part of our team:
Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build
Belconnen is looking for a Department Manager to lead their Service Team! This role leads our customer experience at the checkouts, through Online and fulfillment and our service intensive areas across the store. If you're passionate about customer experience this role is for you!
About the role:
As Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Coordinators in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers.
Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices.
You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and H&S whilst also developing strong relationships with our suppliers.
This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required.
What’s involved:
Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
Build team capability on Best Experience and Safety Culture & Compliance. Including team engagement, performance management and recognition.
Rostering and strategic planning for your team to deliver on our service promise. Driving department sales through strong merchandising & monitoring of key metrics.
Action customer feedback to improve the end-to-end customer experience
Own department stock accuracy including adjustments, replenishment discipline and loss prevention processes.
Who we're looking for:
Our ideal candidate will have previous retail leadership experience, leading a department or similar, an individual with a strong passion for customer service and merchandising standards.
This role is results focussed, therefore the ability to achieve results by working closely with your team is a must and you are approachable and confident when interacting with team and customers.
You’ll need:
Previous experience supervising a team in a fast-paced environment
Proven ability to coach and develop others, providing feedback and getting the best out of a team
Ability to be on your feet assisting with customers across a wide range of retail hours
Hold an open, honest, and respectful communication style
Have an eagerness to learn about new products.
When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:
Submit an application and complete an online chat interview (20 minutes)
If successful, next step includes an online video interview (15 minutes)
If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (30 minutes)
You’ll be part of a workplace where you’ll feel like you belong.
We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, ****** orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.
We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected] .
Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.
About Us
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.
At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
💡 Quick Summary
Seeking a career-building opportunity? The Department Manager -Service - Belconnen position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
