Job Description
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you'll be part of
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
Your Skills And Experience
Optimization of Core network including SBC, TAS, CFX, Routers, Cloud, IP nodes etc.
Exposure to 4G VOLTE & LTE network with call flow and protocols used.
End-to-end knowledge and co-ordination of IMS Network, SBC such as handling of call related issue of IMS at SBC level and co-ordination with Hub location for analysis at TAS/CFX.
Candidate shall have detail experience and expertise of customer presentation, customer communication, customer interaction and negotiation, guideline publishing.
Detail understanding and expertise in various SIP, 3GPP standards, signaling protocols, standard call flows used in various technologies like 4G, VOTLE, IMS, Voice over WIFI and Fixed line over IMS etc and related message tracing, understanding of parameters and analysis.
Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL & Ro etc.
Solution / resolution conceptualization & design, pilots, testing , guideline preparation and rollout support for various customer driven as well as regulatory requirements
KPI, SIP error, Node utilization CC tracking of the network.
IMS Network troubleshooting, monitoring, tracing on interfaces such as Wireshark or internal system traces and logs.
Impact analysis, capacity planning and optimization guidance for New product pilots, New feature / functionalities / pilots / new launch etc.
Detail understanding & analysis of customer requirements to address 3rd party integrations, business requirements etc in terms of call flows and possible resolutions to same.
Share regular reports/ Updates to Management/Customer/Internal.
Customer Complaint Handling and first level Wireshark trace capturing and analysis
Comfortable with Redundancy testing and disaster handling including hardware change management handling.
Co-ordinating with Planning/ Customer/Care/ Solutions, GDC, Care, Operation and Customer, knowledge of raising trouble ticket process, emergency handling mechanism
Multi-vendor Core NW exposure and experience such as Nokia, Ericsson, Huawei IMS, etc.
Able to engage customers on technical front and contain escalations on ground level.
DB Planning for configuration and Support in implementation of new features in network.
Driving of testing & rollout with due planning support.
KPI formulation and negotiation with internal as well as external teams
Good Spoken and Written Skills, interpersonal skills and team player attributes
Willing to work in after-office hours as per need/emergency
Working knowledge of Linux & Unix
Exposure to IP networking, topology planning and related KPI optimization (preferably certification of CISCO, ALU, Juniper etc. )
IMS disaster Recovery understanding of the Core and Access node during outages.
IMS Peer node basic level understanding for troubleshooting.
What We Offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
• One of the World s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, ****** orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
Additional Information
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you'll be part of
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
Your Skills And Experience
Optimization of Core network including SBC, TAS, CFX, Routers, Cloud, IP nodes etc.
Exposure to 4G VOLTE & LTE network with call flow and protocols used.
End-to-end knowledge and co-ordination of IMS Network, SBC such as handling of call related issue of IMS at SBC level and co-ordination with Hub location for analysis at TAS/CFX.
Candidate shall have detail experience and expertise of customer presentation, customer communication, customer interaction and negotiation, guideline publishing.
Detail understanding and expertise in various SIP, 3GPP standards, signaling protocols, standard call flows used in various technologies like 4G, VOTLE, IMS, Voice over WIFI and Fixed line over IMS etc and related message tracing, understanding of parameters and analysis.
Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL & Ro etc.
Solution / resolution conceptualization & design, pilots, testing , guideline preparation and rollout support for various customer driven as well as regulatory requirements
KPI, SIP error, Node utilization CC tracking of the network.
IMS Network troubleshooting, monitoring, tracing on interfaces such as Wireshark or internal system traces and logs.
Impact analysis, capacity planning and optimization guidance for New product pilots, New feature / functionalities / pilots / new launch etc.
Detail understanding & analysis of customer requirements to address 3rd party integrations, business requirements etc in terms of call flows and possible resolutions to same.
Share regular reports/ Updates to Management/Customer/Internal.
Customer Complaint Handling and first level Wireshark trace capturing and analysis
Comfortable with Redundancy testing and disaster handling including hardware change management handling.
Co-ordinating with Planning/ Customer/Care/ Solutions, GDC, Care, Operation and Customer, knowledge of raising trouble ticket process, emergency handling mechanism
Multi-vendor Core NW exposure and experience such as Nokia, Ericsson, Huawei IMS, etc.
Able to engage customers on technical front and contain escalations on ground level.
DB Planning for configuration and Support in implementation of new features in network.
Driving of testing & rollout with due planning support.
KPI formulation and negotiation with internal as well as external teams
Good Spoken and Written Skills, interpersonal skills and team player attributes
Willing to work in after-office hours as per need/emergency
Working knowledge of Linux & Unix
Exposure to IP networking, topology planning and related KPI optimization (preferably certification of CISCO, ALU, Juniper etc. )
IMS disaster Recovery understanding of the Core and Access node during outages.
IMS Peer node basic level understanding for troubleshooting.
What We Offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
• One of the World s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, ****** orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
Additional Information
💡 Quick Summary
Seeking a career-building opportunity? The Design and Planning Specialist IMS position is now open for candidates interested in the Remote Jobs sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.