Desktop Support Specialist (1093) - Department of Technology

C
City and County of San Francisco


1823 - FINANCE AND ADMINISTRATION SUPERVISOR
City and County of San Francisco • San Francisco, CA, United States • via SF Careers - SF.gov
Full–time
Apply directly on SF Careers - SF.gov
Job highlights
Identified by Google from the original job post
Responsibilities
Reporting directly to the Department Head, the Finance and Administration Supervisor is a member of the senior staff and ensures the Department’s financial health, leads internal processes, and maintains regulatory compliance while supporting the Department's mission
This position is responsible for leading the financial, accounting, budget, procurement, grants, and administrative functions of the Department
This work requires strong analytical acumen and project management skills; the ability to multi-task, shift priorities quickly and balance multiple deadlines and competing demands; comfort with technical details as well as big-picture concepts; good written and oral communication skills; the ability to make effective oral presentations to a variety of audiences at various levels of expertise; establish, maintain and foster harmonious working relationships with a variety of City departments and agencies, community stakeholders, grantees, allies and partners
23 more items(s)
Job description
What You Will Do.

Reporting directly to the Department Head, the Finance and Administration Supervisor is a member of the senior staff and ensures the Department’s financial health, leads internal processes, and maintains regulatory compliance while supporting the Department's mission. This position is responsible for leading the financial, accounting, budget, procurement, grants, and administrative functions of the Department.

This work requires strong analytical acumen and project management skills; the ability to multi-task, shift priorities quickly and balance multiple deadlines and competing demands; comfort with technical details as well as big-picture concepts; good written and oral communication skills; the ability to make effective oral presentations to a variety of audiences at various levels of expertise; establish, maintain and foster harmonious working relationships with a variety of City departments and agencies, community stakeholders, grantees, allies and partners. May supervise subordinate clerical staff and/or interns.

The essential duties of this position include:

Financial Management and Budgeting
• Lead the department’s financial, accounting, budget, and grants operations, ensuring adherence to fiscal controls and compliance with city, state, and federal regulations.
• Develop and oversee the department’s annual budget, including mid-year adjustments and year-end financial reporting. Participate in departmental budget hearings and negotiations, advocating for budgetary allocations and resource needs.
• Perform financial planning and analysis, including long-range forecasts, to support the department's objectives.
• Lead the preparation of financial reports and budget presentations for internal and external stakeholders, including the Mayor’s Office, Controller’s Office, and Budget and Legislative Analyst.

Procurement and Contracts Management
• Lead procurement and contracting activities, ensuring compliance with city contracting regulations.
• Lead the preparation and execution of contracts, purchase orders, and vendor payments.
• Regularly interact with external stakeholders to address procurement, budgetary, and operational issues, serving as the liaison to the Office of Contract Administration, Contract Monitoring Division and Controller’s Office.

Grants Management
• Lead the administration of all grant funding, including the development of grant opportunities, review of applications, and distribution of funds to nonprofit partners.
• Ensure that funded organizations meet compliance requirements related to fiscal management, governance, and programmatic reporting.
• Lead the Department’s role in the Citywide Nonprofit Monitoring and Capacity Building Program, collaborating with other city agencies to ensure that nonprofits receiving city funding adhere to financial, insurance, and operational standards.

Payroll and Human Resources
• Oversee payroll processes, benefits administration, and ensure compliance with city, state, and federal regulations, including collective bargaining agreements.
• Manage recruitment, onboarding, employee relations, and performance management in coordination with the Human Resources Department.
• Ensure accurate record-keeping for timekeeping, leave balances, and handle employee-related issues while promoting a positive workplace culture.

Administrative Functions
• Serve as a member of the senior staff, contributing to the development and implementation of the department’s strategic and operational goals through fiscal management.
• Analyze and recommend improvements to internal operations, ensuring efficient use of resources and compliance with applicable laws, regulations, and procedures.
• Direct and supervise administrative staff, ensuring efficient office operations and records management.
• Oversee the development and implementation of department goals, policies, and service levels to support strategic objectives.
• Perform other duties as assigned.
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City and County of San Francisco


Desktop Support Specialist (1093) - Department of Technology
City and County of San Francisco • San Francisco, CA, United States • via SF Careers - SF.gov
Full–time
Apply directly on SF Careers - SF.gov
Apply on Talents By Vaia
Apply on J.brt.mv
Job highlights
Identified by Google from the original job post
Qualifications
Incumbent must be willing to work a 40-hour week as determined by the department
On-call support and occasional weekend work is required
Travel within San Francisco may be required
Responsibilities
Provide Service IT support requests for the Department of Technology including end user support of standard applications and equipment
Provide point of escalation for junior 1092’s and may help coordinate workloads among the team as well as develop staff professional growth
May provide initial service a more technical or complex (technically or professionally) request
7 more items(s)
Job description
• Provide Service IT support requests for the Department of Technology including end user support of standard applications and equipment.
• Provide point of escalation for junior 1092’s and may help coordinate workloads among the team as well as develop staff professional growth.
• May provide initial service a more technical or complex (technically or professionally) request.
• Manage Endpoints (WKS and SVR) using the Department’s Endpoint management Systems, System Patching, System Backups, System Imaging, hardware deployment and inventory, remote control support and track client Department configuration.
• Manage application lifecycle management; maintain up to date application libraries.
• Develop, design, and implement problem solutions.
• Monitor and track actionable notifications from our Monitoring and ticketing system.
• Onboard and Offboard employees following appropriate SOP.
• Contributing to planning equipment and software choices for a department.
• Contribute to DR testing, planning, and execution when appropriate.

Job Type:

We are hiring one (1) Permanent Exempt and one (1) Temporary Exempt - Full Time position. Both of them are excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring.

Nature of Work:

Incumbent must be willing to work a 40-hour week as determined by the department. On-call support and occasional weekend work is required. Travel within San Francisco may be required.

Work Location:

Incumbent will conduct the majority of work at the Department of Technology, One South Van Ness Avenue, 2nd Floor. However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary. The department is currently working in a hybrid model; however, telecommuting options are available upon the appointing officer’s approval and at the appointing officer’s discretion.

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