Job Description
Our Client, a Commerical Banking company, is looking for a Digital Fraud Analyst for their Chicago, IL/Hybrid location.
Responsibilities:
• Prioritize alerts pertaining to Wire, ACH, Zelle, or other digital payments effectively in a high-volume environment, maintaining a strong focus on minimizing fraud losses and protecting the client experience.
• Review digital applications for account openings for signs of potential synthetic fraud or identity theft.
• Identify Fraud Types; recognize and mitigate risks related to Business Email Compromise, account takeover, or payments related to consumer scams, while remaining vigilant for other emerging fraud schemes.
• Prepare thorough and accurate reports on fraud events, ensuring all findings are clearly documented in accordance with department standards.
• Communicate professionally with clients who may be victims or suspects in fraud cases, gathering necessary information and providing support as appropriate.
• Awareness of fraud trends, scams, and best practices to proactively identify potentially fraudulent activity.
• The Digital Fraud Analyst plays a critical role in protecting Client and its clients from digital and transactional fraud.
• Operating in a fast-paced and dynamic environment, the Analyst is responsible for conducting moderate to complex research and analysis of online and mobile banking activity to identify, prevent, and mitigate suspicious or fraudulent behavior.
Requirements:
• Experience with fraud monitoring, software and tools, Type, IP address, account take over, identity theft, transaction monitoring experience, banking will be an asset.
• Demonstrated experience monitoring online and mobile banking activity for suspicious transactions.
• Strong analytical skills with the ability to recognize patterns and anomalies in client activity.
• Excellent interpersonal and communication skills, with the ability to interact with clients in sensitive situations.
• Critical thinking and sound judgment in prioritizing tasks and making decisions under pressure.
• Experience monitoring online and mobile banking applications for fraud – 2 years
• Experience using fraud monitoring systems and alert management tools – 2 years
• Strong communications skills.
• Banking experience
• Customer interaction or client facing experience
• ACH payments experience
Why Should You Apply?
• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
Responsibilities:
• Prioritize alerts pertaining to Wire, ACH, Zelle, or other digital payments effectively in a high-volume environment, maintaining a strong focus on minimizing fraud losses and protecting the client experience.
• Review digital applications for account openings for signs of potential synthetic fraud or identity theft.
• Identify Fraud Types; recognize and mitigate risks related to Business Email Compromise, account takeover, or payments related to consumer scams, while remaining vigilant for other emerging fraud schemes.
• Prepare thorough and accurate reports on fraud events, ensuring all findings are clearly documented in accordance with department standards.
• Communicate professionally with clients who may be victims or suspects in fraud cases, gathering necessary information and providing support as appropriate.
• Awareness of fraud trends, scams, and best practices to proactively identify potentially fraudulent activity.
• The Digital Fraud Analyst plays a critical role in protecting Client and its clients from digital and transactional fraud.
• Operating in a fast-paced and dynamic environment, the Analyst is responsible for conducting moderate to complex research and analysis of online and mobile banking activity to identify, prevent, and mitigate suspicious or fraudulent behavior.
Requirements:
• Experience with fraud monitoring, software and tools, Type, IP address, account take over, identity theft, transaction monitoring experience, banking will be an asset.
• Demonstrated experience monitoring online and mobile banking activity for suspicious transactions.
• Strong analytical skills with the ability to recognize patterns and anomalies in client activity.
• Excellent interpersonal and communication skills, with the ability to interact with clients in sensitive situations.
• Critical thinking and sound judgment in prioritizing tasks and making decisions under pressure.
• Experience monitoring online and mobile banking applications for fraud – 2 years
• Experience using fraud monitoring systems and alert management tools – 2 years
• Strong communications skills.
• Banking experience
• Customer interaction or client facing experience
• ACH payments experience
Why Should You Apply?
• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
💡 Quick Summary
Seeking a career-building opportunity? The Digital Fraud Analyst position is now open for candidates interested in the Operations Executive Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
