Job Description
Our team and what we'll accomplish together
The Digital Business Solutions organization within the Chief Information Office (CIO) is a team of passionate and innovative technical experts responsible for creating technology systems and solutions which enable improved outcomes for our Enterprise, Consumer and Business customers.
As Director Digital Commerce Engineering, you will leverage your strong technical and business acumen to lead a team of Mediation, Rating & Charging software development experts in the pursuit of engineering excellence whilst delivering new digital capabilities to support improved customer outcomes. You will report to the Vice President, Digital Business Solutions and will spearhead a transformational journey to achieve a technology leadership position while promoting a culture of reliability in a cloud-native operating environment.
Your mandate is to collaborate with and provide remarkable services to our business partners by setting the vision, developing the strategy, defining the appropriate roadmaps, and establishing the optimum structure to drive a culture of accountability.
For this position you will bring together a diverse group of team members and consultants to design and administer resilient solutions, and drive improvements in productivity, efficiency and team member satisfaction. You will be collaborating with and influencing a broad group of senior leaders to determine the business imperatives, prioritization of products, and timelines.
The work will be challenging and rewarding, and is critical in keeping our organization at the forefront of progressing our Customer First priorities through our digital transformation. As essential is creating an environment of collaboration and cooperation and fostering diversity and inclusiveness for team member career growth.
What you'll do
• Provide strategic vision and leadership to a highly engaged, high-performing development team, to deliver industry-leading capabilities that support strategic objectives
• Act as trusted advisor and collaborative partner, fostering strong relationships with all stakeholders to collectively meet the business priorities and maximize improvements in customer experience
• Build and develop an effective software development organization, leveraging a strong foundation of internal resource expertise and external partners
• Achieve engineering excellence through your extensive knowledge of software engineering practices and principles
• Establish a proven track record for driving change into other parts of the business and partner teams
• Lead large multi-disciplinary, cross-functional teams to design, build, and sustain applications with a focus on systems usability, performance, security, quality and reliability
• Uphold our culture of reliability by proactively collaborating with the appropriate teams to identify and remediate risks to our systems
• Develop, engage, socialize, and gain approval on business cases and strategies
• Create and deliver presentations to executive leadership team on key strategic opportunities and initiatives
• Provide leadership with respect to financial responsibility and supply/demand management
• Manage technology and application road maps and prioritize backlogs to support focus on reliability and digital strategy
• Champion and lead the adoption and maturation of agile and DevOps practices, with a strong product focus
What you bring
• Distinguished for your success in leading, engaging, developing and inspiring geographically dispersed teams of professionals who identify with a culture of accountability, high performance, and collaboration
• Strong technical background and talent in software engineering and application of associated techniques to drive highly performant, scalable and efficient cloud-native application outcomes inclusive of security, reliability and privacy principles
• Known for your collaborative approach and ability to build and maintain strong partnerships with stakeholders, including executive leaders
• Respected as a strategic, big-picture thinker
• Passionate about inspiring innovation and process improvement
• Commended for your business and financial acumen with advanced analytical, critical thinking and problem-solving skills
• Regarded as an exceptional communicator and confident with engaging and influencing all levels of management, including an executive audience
• Known for your experience in full development lifecycle and solid understanding of DevOps and Cloud native principles
• Valued for your experience delivering projects with Agile principles and methodologies
• Bachelor or Master degree in Computer Science, Engineering, or equivalent education and/or experience
• Minimum of 8 years of leadership experience in a management position
Great-to-haves
• Knowledge of Billing, Mediation and/or Rating and Charging technology domains
• Familiarity with industry-leading and open-source software for development and operations
• Experience with building and supporting cloud-native (public/private) applications and services
• Knowledge of web security issues and technologies for authentication, encryption, and authorization
• Understanding of web-based application architectures and knowledge of several digital-first technologies including application servers, portal technologies, web services, middleware, systems infrastructure
Salary Range: $145,000-$217,000
Performance Bonus or Sales Incentive Plan: 30%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Technology Solutions
We're into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.
We are honoured to be recognized
5G
TELUS's fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications
6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.
1
Million active users logging into My TELUS per month (consumer mobility).
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The Digital Business Solutions organization within the Chief Information Office (CIO) is a team of passionate and innovative technical experts responsible for creating technology systems and solutions which enable improved outcomes for our Enterprise, Consumer and Business customers.
As Director Digital Commerce Engineering, you will leverage your strong technical and business acumen to lead a team of Mediation, Rating & Charging software development experts in the pursuit of engineering excellence whilst delivering new digital capabilities to support improved customer outcomes. You will report to the Vice President, Digital Business Solutions and will spearhead a transformational journey to achieve a technology leadership position while promoting a culture of reliability in a cloud-native operating environment.
Your mandate is to collaborate with and provide remarkable services to our business partners by setting the vision, developing the strategy, defining the appropriate roadmaps, and establishing the optimum structure to drive a culture of accountability.
For this position you will bring together a diverse group of team members and consultants to design and administer resilient solutions, and drive improvements in productivity, efficiency and team member satisfaction. You will be collaborating with and influencing a broad group of senior leaders to determine the business imperatives, prioritization of products, and timelines.
The work will be challenging and rewarding, and is critical in keeping our organization at the forefront of progressing our Customer First priorities through our digital transformation. As essential is creating an environment of collaboration and cooperation and fostering diversity and inclusiveness for team member career growth.
What you'll do
• Provide strategic vision and leadership to a highly engaged, high-performing development team, to deliver industry-leading capabilities that support strategic objectives
• Act as trusted advisor and collaborative partner, fostering strong relationships with all stakeholders to collectively meet the business priorities and maximize improvements in customer experience
• Build and develop an effective software development organization, leveraging a strong foundation of internal resource expertise and external partners
• Achieve engineering excellence through your extensive knowledge of software engineering practices and principles
• Establish a proven track record for driving change into other parts of the business and partner teams
• Lead large multi-disciplinary, cross-functional teams to design, build, and sustain applications with a focus on systems usability, performance, security, quality and reliability
• Uphold our culture of reliability by proactively collaborating with the appropriate teams to identify and remediate risks to our systems
• Develop, engage, socialize, and gain approval on business cases and strategies
• Create and deliver presentations to executive leadership team on key strategic opportunities and initiatives
• Provide leadership with respect to financial responsibility and supply/demand management
• Manage technology and application road maps and prioritize backlogs to support focus on reliability and digital strategy
• Champion and lead the adoption and maturation of agile and DevOps practices, with a strong product focus
What you bring
• Distinguished for your success in leading, engaging, developing and inspiring geographically dispersed teams of professionals who identify with a culture of accountability, high performance, and collaboration
• Strong technical background and talent in software engineering and application of associated techniques to drive highly performant, scalable and efficient cloud-native application outcomes inclusive of security, reliability and privacy principles
• Known for your collaborative approach and ability to build and maintain strong partnerships with stakeholders, including executive leaders
• Respected as a strategic, big-picture thinker
• Passionate about inspiring innovation and process improvement
• Commended for your business and financial acumen with advanced analytical, critical thinking and problem-solving skills
• Regarded as an exceptional communicator and confident with engaging and influencing all levels of management, including an executive audience
• Known for your experience in full development lifecycle and solid understanding of DevOps and Cloud native principles
• Valued for your experience delivering projects with Agile principles and methodologies
• Bachelor or Master degree in Computer Science, Engineering, or equivalent education and/or experience
• Minimum of 8 years of leadership experience in a management position
Great-to-haves
• Knowledge of Billing, Mediation and/or Rating and Charging technology domains
• Familiarity with industry-leading and open-source software for development and operations
• Experience with building and supporting cloud-native (public/private) applications and services
• Knowledge of web security issues and technologies for authentication, encryption, and authorization
• Understanding of web-based application architectures and knowledge of several digital-first technologies including application servers, portal technologies, web services, middleware, systems infrastructure
Salary Range: $145,000-$217,000
Performance Bonus or Sales Incentive Plan: 30%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...
A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Technology Solutions
We're into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.
We are honoured to be recognized
5G
TELUS's fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications
6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.
1
Million active users logging into My TELUS per month (consumer mobility).
Accessibility
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
💡 Quick Summary
Seeking a career-building opportunity? The Director| Digital Commerce Engineering |Remote position is now open for candidates interested in the Work from home Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
