Job Description
Global Risk & Compliance
At American Express, our culture is founded on 175 years of innovation and shared values, supported by a commitment to our customers, communities, and colleagues. We deliver exceptional products and world-class customer service while maintaining a strong risk mindset to uphold our brand promise of trust, security, and service.
Joining Team Amex means gaining comprehensive support for your well-being and numerous opportunities to learn, develop as a leader, and advance your career. Here, your ideas matter, your work has an impact, and you will help shape the future of American Express.
How You Will Make an Impact in This Role:
This position is a key part of the Enterprise Technology Services 2nd Line Compliance team, responsible for fostering a strong Compliance culture. You will enhance the control environment and proactively identify and escalate risks across various sectors, including Information Security, Enterprise Architecture, Platforms, Data and AI, and Digital Acquisition Platforms.
Key Responsibilities:
• Provide expert regulatory risk advice to the Enterprise Technology Services business and stakeholders, offering constructive challenges where necessary.
• Develop and maintain a comprehensive understanding of relevant laws and regulations, including those related to anti-money laundering, sanctions, data protection, privacy regulations, and consumer protection.
• Oversee the implementation of the enterprise Compliance risk management program to ensure alignment with business unit objectives and the institution's risk appetite.
• Monitor and assess Compliance risks while evaluating the effectiveness of controls and ensuring corrective actions are implemented when necessary.
• Evaluate Enterprise Technology Services' compliance with regulatory expectations, addressing deficiencies promptly and implementing actions to align with regulations.
• Prioritize and track compliance risk-related issues, ensuring timely resolution to mitigate risks and prevent recurrence.
• Promote a strong risk-aware culture across the organization, encouraging proactive risk management at all levels.
• Lead, mentor, and develop a team of 2nd Line Compliance professionals.
Minimum Qualifications:
• Exceptional leadership and collaboration skills, with experience in a matrixed, agile environment and on cross-functional teams.
• Strong communication skills to effectively convey messages and prepare materials tailored for various audiences.
• Knowledge of consumer protection regulations and compliance management systems is preferred.
• Excellent project management skills, with the ability to manage multiple priorities simultaneously.
• Proven decision-making ability, with the capacity to work under pressure and adapt to change.
• Strong analytical and organizational skills, with the ability to inspire and coach team members.
• Experience in banking, compliance, legal, or risk management is required.
• A Bachelor's degree in Law, Compliance, Business, or a related field is required; an advanced degree is preferred or equivalent experience.
Preferred Qualifications:
• Experience managing teams across multiple locations and markets.
• Familiarity with digital platforms and technical capabilities within Enterprise Technology Services.
• Experience in a 2nd Line Compliance role.
• Relevant professional certifications in regulatory compliance or risk (e.g., CAMS, CRCM, CRM, etc.).
Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits
This range represents the expected salary for this position, with final pay determined by location, experience, and other factors.
We provide comprehensive benefits that prioritize your overall well-being, allowing you to thrive both personally and professionally:
• Competitive base salaries.
• Bonus incentives.
• 6% Company Match on retirement savings plan.
• Financial coaching and well-being support.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Flexible working options including hybrid, onsite, and virtual arrangements based on role needs.
• 20+ weeks of paid parental leave for all parents, regardless of gender.
• Access to global wellness centers with medical staff (based on location).
• Confidential counseling support through our Healthy Minds program.
• Opportunities for career development and training.
We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status.
American Express focuses on supporting our colleagues' success both professionally and personally through our Amex Flex model, which provides flexibility while preserving our in-person culture.
Employment eligibility to work with American Express in the U.S. is required, and the company will not sponsor visas for this position.
At American Express, our culture is founded on 175 years of innovation and shared values, supported by a commitment to our customers, communities, and colleagues. We deliver exceptional products and world-class customer service while maintaining a strong risk mindset to uphold our brand promise of trust, security, and service.
Joining Team Amex means gaining comprehensive support for your well-being and numerous opportunities to learn, develop as a leader, and advance your career. Here, your ideas matter, your work has an impact, and you will help shape the future of American Express.
How You Will Make an Impact in This Role:
This position is a key part of the Enterprise Technology Services 2nd Line Compliance team, responsible for fostering a strong Compliance culture. You will enhance the control environment and proactively identify and escalate risks across various sectors, including Information Security, Enterprise Architecture, Platforms, Data and AI, and Digital Acquisition Platforms.
Key Responsibilities:
• Provide expert regulatory risk advice to the Enterprise Technology Services business and stakeholders, offering constructive challenges where necessary.
• Develop and maintain a comprehensive understanding of relevant laws and regulations, including those related to anti-money laundering, sanctions, data protection, privacy regulations, and consumer protection.
• Oversee the implementation of the enterprise Compliance risk management program to ensure alignment with business unit objectives and the institution's risk appetite.
• Monitor and assess Compliance risks while evaluating the effectiveness of controls and ensuring corrective actions are implemented when necessary.
• Evaluate Enterprise Technology Services' compliance with regulatory expectations, addressing deficiencies promptly and implementing actions to align with regulations.
• Prioritize and track compliance risk-related issues, ensuring timely resolution to mitigate risks and prevent recurrence.
• Promote a strong risk-aware culture across the organization, encouraging proactive risk management at all levels.
• Lead, mentor, and develop a team of 2nd Line Compliance professionals.
Minimum Qualifications:
• Exceptional leadership and collaboration skills, with experience in a matrixed, agile environment and on cross-functional teams.
• Strong communication skills to effectively convey messages and prepare materials tailored for various audiences.
• Knowledge of consumer protection regulations and compliance management systems is preferred.
• Excellent project management skills, with the ability to manage multiple priorities simultaneously.
• Proven decision-making ability, with the capacity to work under pressure and adapt to change.
• Strong analytical and organizational skills, with the ability to inspire and coach team members.
• Experience in banking, compliance, legal, or risk management is required.
• A Bachelor's degree in Law, Compliance, Business, or a related field is required; an advanced degree is preferred or equivalent experience.
Preferred Qualifications:
• Experience managing teams across multiple locations and markets.
• Familiarity with digital platforms and technical capabilities within Enterprise Technology Services.
• Experience in a 2nd Line Compliance role.
• Relevant professional certifications in regulatory compliance or risk (e.g., CAMS, CRCM, CRM, etc.).
Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefits
This range represents the expected salary for this position, with final pay determined by location, experience, and other factors.
We provide comprehensive benefits that prioritize your overall well-being, allowing you to thrive both personally and professionally:
• Competitive base salaries.
• Bonus incentives.
• 6% Company Match on retirement savings plan.
• Financial coaching and well-being support.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Flexible working options including hybrid, onsite, and virtual arrangements based on role needs.
• 20+ weeks of paid parental leave for all parents, regardless of gender.
• Access to global wellness centers with medical staff (based on location).
• Confidential counseling support through our Healthy Minds program.
• Opportunities for career development and training.
We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, veteran status, disability status, age, or any other protected status.
American Express focuses on supporting our colleagues' success both professionally and personally through our Amex Flex model, which provides flexibility while preserving our in-person culture.
Employment eligibility to work with American Express in the U.S. is required, and the company will not sponsor visas for this position.
💡 Quick Summary
Seeking a career-building opportunity? The Director of Compliance for Enterprise Technology Services position is now open for candidates interested in the Operations Executive Jobs sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.