Job Description
Linguistic Profile: Bilingual imperative - English/French
Location: The UHEW National Office, Ottawa, Ontario
Applicants from outside the NCR: Please note that while applicants from other regions are welcome to apply, they would assume the cost and responsibility of relocation if they were successful in this process. Any costs incurred by the candidates to attend the interview will be at their own expense.
Employment Equity: The UHEW as an Employment Equity employer encourages applications from equity group members. UHEW is committed to the hiring of qualified candidates from the following equity groups: women, racially visible, First Nations, Métis, Inuit, persons with disabilities, LGBTQ2+.
The Position:
Under the direction of the National President and the National Vice-President, the Director of Operations and Labour Relations is an excluded position and is responsible for senior management functions that support the operational, political, and strategic goals of the UHEW.
Duties:
The position is responsible for leading, managing and developing the internal Labour Relations, Membership Services and Finance team. The position is responsible for the management, delivery, training, and oversight of UHEW’s legislated and contractual representation obligations in accordance with UHEW by-laws, collective agreements, and multi-jurisdictional labour legislative authorities. The position provides assistance and sound advice to the National President, National Vice President and the National Council on matters regarding the operation and functioning of the UHEW.
Qualifications:
Education:
A post-secondary degree in a labour relations, law, political science, social science, legislative studies or a related discipline, or
A suitable combination of education and experience with a minimum of five (5) years’ experience, with an emphasis on public administration and/or labour law discipline.
Experience:
Demonstrated Management and leadership skills with 3 years of direct experience managing staff in a unionized environment.
At least five years of substantial experience representing a complainant in a grievance procedure or before an administrative tribunal.
Experience in labour law such as employee representation, advocacy, community organizing, union education, etc. will be considered an asset.
Knowledge:
Knowledge of the structure and the broader political, legislative, and operational inter-relationships within a large national union.
Knowledge of the grievance process and experience handling grievances, complaints, investigations, and alternative conflict/dispute resolutions processes.
Understanding of political and social issues between a union-employer and its internal bargaining units.
Abilities:
Ability to research, analyze, explain, and interpret collective agreements, employment legislation, jurisprudence and employer policies and directive in order to successfully analyze complex situations to develop and recommend appropriate solutions including preparing grievance files and recommend appropriate course of action.
Strong ability to work in a team.
Strong ability to manage changes and changing priorities.
Strong ability to motivate people.
Strong ability to resolve problems.
Ability to communicate effectively orally and in writing in both official languages.
Demonstrated abilities to provide training and facilitate training sessions.
Demonstrated ability to conceptualize, develop, communicate, and evaluate broad organizational policies and priorities.
Personal Suitability:
Initiative
Adaptability
Empathy
Integrity
Resilience
Cultural Awareness
Commitment to union and social justice principles.
IMPORTANT INFORMATION ABOUT SUBMITTING APPLICATIONS
AND THE STAFFING PROCESS
Please follow these guidelines if you are applying for this position:
1. The interested candidate must submit a letter of intent (maximum 2 pages) explaining how he/she meets the qualifications related to training and experience. An up-to-date curriculum vitae (maximum 3 pages) must also be attached.
2. Candidates must clearly indicate, in their letter or curriculum vitae, their language skills in both official languages (English and French), using one of the following criteria: no knowledge, beginner, intermediate, advanced, mother tongue.
3.Please indicate in your letter of intent whether you are an employee or a member of the PSAC family and, if so, to which part of the PSAC you work or to which Component or DCL you belong.
4.All applications must be submitted by e-mail to the UHEW National Vice President, marc.blanchard@uhew-stse.ca Please specify: "UHEW - Director Ops and LR".
5.Applications will be received until close of business on April 15, 2026 (4:00 p.m. EDT).
Pay: $126,725.00-$142,632.00 per year
Benefits:
Company pension
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Work Location: In person
Location: The UHEW National Office, Ottawa, Ontario
Applicants from outside the NCR: Please note that while applicants from other regions are welcome to apply, they would assume the cost and responsibility of relocation if they were successful in this process. Any costs incurred by the candidates to attend the interview will be at their own expense.
Employment Equity: The UHEW as an Employment Equity employer encourages applications from equity group members. UHEW is committed to the hiring of qualified candidates from the following equity groups: women, racially visible, First Nations, Métis, Inuit, persons with disabilities, LGBTQ2+.
The Position:
Under the direction of the National President and the National Vice-President, the Director of Operations and Labour Relations is an excluded position and is responsible for senior management functions that support the operational, political, and strategic goals of the UHEW.
Duties:
The position is responsible for leading, managing and developing the internal Labour Relations, Membership Services and Finance team. The position is responsible for the management, delivery, training, and oversight of UHEW’s legislated and contractual representation obligations in accordance with UHEW by-laws, collective agreements, and multi-jurisdictional labour legislative authorities. The position provides assistance and sound advice to the National President, National Vice President and the National Council on matters regarding the operation and functioning of the UHEW.
Qualifications:
Education:
A post-secondary degree in a labour relations, law, political science, social science, legislative studies or a related discipline, or
A suitable combination of education and experience with a minimum of five (5) years’ experience, with an emphasis on public administration and/or labour law discipline.
Experience:
Demonstrated Management and leadership skills with 3 years of direct experience managing staff in a unionized environment.
At least five years of substantial experience representing a complainant in a grievance procedure or before an administrative tribunal.
Experience in labour law such as employee representation, advocacy, community organizing, union education, etc. will be considered an asset.
Knowledge:
Knowledge of the structure and the broader political, legislative, and operational inter-relationships within a large national union.
Knowledge of the grievance process and experience handling grievances, complaints, investigations, and alternative conflict/dispute resolutions processes.
Understanding of political and social issues between a union-employer and its internal bargaining units.
Abilities:
Ability to research, analyze, explain, and interpret collective agreements, employment legislation, jurisprudence and employer policies and directive in order to successfully analyze complex situations to develop and recommend appropriate solutions including preparing grievance files and recommend appropriate course of action.
Strong ability to work in a team.
Strong ability to manage changes and changing priorities.
Strong ability to motivate people.
Strong ability to resolve problems.
Ability to communicate effectively orally and in writing in both official languages.
Demonstrated abilities to provide training and facilitate training sessions.
Demonstrated ability to conceptualize, develop, communicate, and evaluate broad organizational policies and priorities.
Personal Suitability:
Initiative
Adaptability
Empathy
Integrity
Resilience
Cultural Awareness
Commitment to union and social justice principles.
IMPORTANT INFORMATION ABOUT SUBMITTING APPLICATIONS
AND THE STAFFING PROCESS
Please follow these guidelines if you are applying for this position:
1. The interested candidate must submit a letter of intent (maximum 2 pages) explaining how he/she meets the qualifications related to training and experience. An up-to-date curriculum vitae (maximum 3 pages) must also be attached.
2. Candidates must clearly indicate, in their letter or curriculum vitae, their language skills in both official languages (English and French), using one of the following criteria: no knowledge, beginner, intermediate, advanced, mother tongue.
3.Please indicate in your letter of intent whether you are an employee or a member of the PSAC family and, if so, to which part of the PSAC you work or to which Component or DCL you belong.
4.All applications must be submitted by e-mail to the UHEW National Vice President, marc.blanchard@uhew-stse.ca Please specify: "UHEW - Director Ops and LR".
5.Applications will be received until close of business on April 15, 2026 (4:00 p.m. EDT).
Pay: $126,725.00-$142,632.00 per year
Benefits:
Company pension
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Director of Operations and Labour Relations position is now open for candidates interested in the Labour/Helper Jobs sector. This role in Ottawa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Labour/Helper Jobs is a plus.