Director of People Operations

Director of People Operations
Location: 375 Terry Fox Drive, Ottawa, ON


At Numbercrunch, we believe that Canada is stronger with a vibrant, resilient business community. Our mission is to help Canadian companies become more sustainable, efficient, and ultimately more prosperous—so that founders and business owners can thrive in every sense of the word. To date we’ve done through best in class Financial Operations as a Service.
We’re looking for a Director of People Operations to join our leadership team and take charge of designing and delivering modern, practical HR solutions to our growing client base. This is a strategic and hands-on role—ideal for someone who can lead with confidence, build from scratch, and execute without needing step-by-step direction.
The majority of your focus will be on helping our clients implement best-in-class people practices that support growth and retention. You’ll also support our internal managers, helping them build strong teams and a thriving culture within Numbercrunch.


What You’ll Own:
Client-Facing Responsibilities:
Lead the development and execution of People Operations services for our clients—primarily growing, privately held Canadian companies. This includes:

Building and implementing hiring, onboarding, and payroll SOPs
Conducting compensation reviews and benchmarking
Designing and managing employee benefits programs
Developing performance management frameworks
Driving recruitment and retention strategies
Leading BambooHR implementation and optimization
Overseeing ESOP programs and employee equity communications
Acting as a DEI leader, embedding inclusive practices in client organizations

Internal Focus:
Coaching and supporting Numbercrunch’s internal managers in leading their teams with
confidence and consistency
Contributing to our own People strategy as we grow our team and culture
Who You Are:
 A senior HR leader with 12+ years of progressive experience as both an in-house
generalist and external consultant, delivering HR strategy, operations, and systems
support in high-growth, fast-paced environments.
 Proven track record of building and scaling HR infrastructure from the ground up,
aligning people strategies with business goals
 Highly resourceful and proactive adept at identifying gaps and implementing impactful solutions with minimal oversight
 Trusted advisor to executives and business owners, with strong relationship management skills and executive presence
 Deep expertise in HR technologies, including leading end-to-end implementations of platforms such as BambooHR
 In-depth knowledge of Canadian employment standards, total rewards, benefits, and equity programs
 Passionate about diversity, equity, and inclusion, with experience leading company-wide,people-first initiatives
 Skilled communicator, coach, and cross-functional collaborator who builds trust and drives outcomes.

Why Numbercrunch:
We’re a team of finance and operations professionals who care deeply about the success of Canadian entrepreneurs. We deliver premium, thoughtful services that make a real difference. As Director of People Operations, you’ll have the chance to shape how HR is delivered across dozens of growing companies—while helping us build our own exceptional team from the inside out.

We offer a competitive total compensation package, including base salary, performance
incentives, benefits, and RRSP participation.


This job requires you to come into our lovely Kanata office, 375 Terry Fox Drive. Our working hours are +-5 (no overtime is expected!)


Inclusivity

At numbercrunch, we are very proud of the diversity of our team and believe we are stronger for it. We are an equal opportunity employer that is dedicated and committed to recruiting and selecting applicants on the basis of their qualifications, without discrimination. We are mindful of unconscious bias as we seek out the best candidates to join our diverse team. We strive to ensure our employees reflect the community they serve. The successful candidate will be aligned with our business values that include responsible, reliable, self-motivated, efficient and take pride and care in their work.


We work hard, don't take ourselves too seriously, and we like to have fun!