Job Description
Solution Domain Experts - Domain specific
Key expectations of the role:
- Domain expert in the specific area - 8 to 10 years of experience in the domain
- Subject matter expertise - Very good understanding of nuances of the domain, has worked in domain as SME for 4 to 5 years
- Good analytical and research skills for creating Industry, competitor, and client insights.
- Good knowledge of analytical tools
- Experience in handling solutions and worked in deals identifying the key win strategies or themes for the bid, culling out the key differentiators
- Good understanding of sales and solution cycle
- Good team collaboration skills for bid management
- Good skills to analyze the client aspects needed for the solution
- Responsible for working with BD teams with building strategies for potential client wins
- Knowledge on identifying the key win strategies or themes for the bid, culling out the key differentiators, understanding and communication the client/ Sales community expectations
- Strategic oversight and overall development of the industry services GTM strategy build
- Identify key organizations with potential and build relationship with BD/ SAM teams +
- stakeholder mapping and account plans
Qualification:
- Minimum of 5-10 years of bid management experience within the BPM/ BPO / Digitally integrated services industry
- Excellent knowledge on the domain specified. Experience of 8-10 years in the domain
- Strong Microsoft tools knowhow - Powerpoint, excel, word, project and others
- Creative bent of mind to work on messaging and articulation of the solution proposal
- Ability to build strong working relationships with senior level internal clients and peers
- Previous solution digital transformation implementation and management experience
- Ability to travel as needed
Key Domains:
- Banking and Financial Services, Insurance and Healthcare
- Retail, Ecommerce
- Hi-Tech
Key expectations of the role:
- Domain expert in the specific area - 8 to 10 years of experience in the domain
- Subject matter expertise - Very good understanding of nuances of the domain, has worked in domain as SME for 4 to 5 years
- Good analytical and research skills for creating Industry, competitor, and client insights.
- Good knowledge of analytical tools
- Experience in handling solutions and worked in deals identifying the key win strategies or themes for the bid, culling out the key differentiators
- Good understanding of sales and solution cycle
- Good team collaboration skills for bid management
- Good skills to analyze the client aspects needed for the solution
- Responsible for working with BD teams with building strategies for potential client wins
- Knowledge on identifying the key win strategies or themes for the bid, culling out the key differentiators, understanding and communication the client/ Sales community expectations
- Strategic oversight and overall development of the industry services GTM strategy build
- Identify key organizations with potential and build relationship with BD/ SAM teams +
- stakeholder mapping and account plans
Qualification:
- Minimum of 5-10 years of bid management experience within the BPM/ BPO / Digitally integrated services industry
- Excellent knowledge on the domain specified. Experience of 8-10 years in the domain
- Strong Microsoft tools knowhow - Powerpoint, excel, word, project and others
- Creative bent of mind to work on messaging and articulation of the solution proposal
- Ability to build strong working relationships with senior level internal clients and peers
- Previous solution digital transformation implementation and management experience
- Ability to travel as needed
Key Domains:
- Banking and Financial Services, Insurance and Healthcare
- Retail, Ecommerce
- Hi-Tech
💡 Quick Summary
Seeking a career-building opportunity? The Director | Operations | Contact Center|BPO |10|20 yrs position is now open for candidates interested in the Operations Executive Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.