Job Description
Progress disputes by preparing matters for PIC events, ensuring issues, evidence and positions are clearly set out ahead of hearings.
Attendance at the PIC, both online attendance and in person, to provide instructions to Legal Service Providers in litigated matters.
Manage the DRO function day to day, keeping matters moving and maintaining a customer-focused approach to dispute resolution.
Gather, assess and organise evidence by working closely with Legal Service Providers, agency clients and claims teams.
Coordinate key tasks with the Legal Team, including authorisations, reporting requirements, panel liaison and claims reviews.
Maintain an up-to-date register of active disputes, prioritise required actions and complete all follow ups within set timeframes.
Support and guide Case Managers through dispute preparation, and keep all stakeholders informed of outcomes and next steps.
Monitor case law and scheme developments, report on trends and escalate Significant Legal Matters when required.
Contribute to continuous improvement and assist the broader Legal Team with additional legal work where capacity allows.
ABOUT YOU
At least 3 years’ experience in NSW workers compensation/personal injury claims management or personal injury law in NSW
Extensive experience with NSW workers compensation dispute and litigation processes
Strong analytical and problem-solving skills, with the ability to understand and work with technical subject matter.
Strong technical understanding of the Workers Compensation Act (NSW) 1987, both pre and post 2012 amendments,
Extensive knowledge and the Workplace Injury Management Act (NSW) 1998 and associated Regulations, the Personal Injury Commission Rules 2021 and SIR Guidelines & SOPs.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
Attendance at the PIC, both online attendance and in person, to provide instructions to Legal Service Providers in litigated matters.
Manage the DRO function day to day, keeping matters moving and maintaining a customer-focused approach to dispute resolution.
Gather, assess and organise evidence by working closely with Legal Service Providers, agency clients and claims teams.
Coordinate key tasks with the Legal Team, including authorisations, reporting requirements, panel liaison and claims reviews.
Maintain an up-to-date register of active disputes, prioritise required actions and complete all follow ups within set timeframes.
Support and guide Case Managers through dispute preparation, and keep all stakeholders informed of outcomes and next steps.
Monitor case law and scheme developments, report on trends and escalate Significant Legal Matters when required.
Contribute to continuous improvement and assist the broader Legal Team with additional legal work where capacity allows.
ABOUT YOU
At least 3 years’ experience in NSW workers compensation/personal injury claims management or personal injury law in NSW
Extensive experience with NSW workers compensation dispute and litigation processes
Strong analytical and problem-solving skills, with the ability to understand and work with technical subject matter.
Strong technical understanding of the Workers Compensation Act (NSW) 1987, both pre and post 2012 amendments,
Extensive knowledge and the Workplace Injury Management Act (NSW) 1998 and associated Regulations, the Personal Injury Commission Rules 2021 and SIR Guidelines & SOPs.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
💡 Quick Summary
Seeking a career-building opportunity? The Dispute Resolution Officer for IfNSW position is now open for candidates interested in the Remote Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
