Job Description
Job Title: Ecommerce Management Intern
Company: VIFA+
Location: Jaipur
About VIFA+:
Celebrating Beauty in Every Size, VIFA+ is the home of stylish and affordable plus-size ethnic wear in India. Our journey began with a belief that every woman deserves to feel confident, beautiful, and valued, regardless of size or shape. More than just a brand, VIFA+ is a movement promoting body positivity. Our vision is to be the leading brand in plus-size ethnic wear in India, recognized for body positivity and inclusivity. Through our commitment to quality, affordability, and inclusiveness, we aim to empower plus-size women in India and beyond. Join us on our journey to create a more inclusive and body-positive world through fashion.
Position Overview:
We are seeking a dedicated and enthusiastic Ecommerce Management Intern to join our team on a part-time basis. The ideal candidate will be responsible for managing various aspects of our online store, ensuring that orders are processed efficiently and providing exceptional customer service.
Key Responsibilities:
Manage Website Orders: Monitor incoming orders and ensure they are processed in a timely manner.
Coordinate with the inventory team to ensure stock availability.
Update the online platform with order statuses and tracking information.
NDR (Non-Delivery Report) Management: Address and resolve any issues related to undelivered orders.
Coordinate with the logistics team to understand the reasons for non-delivery and take corrective actions.
Ensure timely communication with customers regarding any changes or updates to their orders.
Customer Service: Address customer inquiries, complaints, and feedback in a professional and timely manner.
Provide product information and assist customers with order-related issues.
Ensure customer satisfaction by offering solutions and ensuring a smooth shopping experience.
Coordinate with Fulfillment Team: Work closely with the fulfillment team to get orders ready for dispatch.
Ensure that orders are packed correctly and include all necessary items.
Coordinate with the logistics team for timely dispatch of orders.
Order Fulfillment: Oversee the end-to-end process of order dispatch, from packing to delivery.
Ensure that all orders are delivered on time and in perfect condition.
Monitor and report any issues or delays in the fulfillment process.
Qualifications:
• Basic understanding of e-commerce platforms and operations.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Customer-centric mindset with a focus on providing exceptional service.
• [Any other relevant qualifications or skills]
Job Type: Full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Benefits:
• Internet reimbursement
Schedule:
• Day shift
Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred
Company: VIFA+
Location: Jaipur
About VIFA+:
Celebrating Beauty in Every Size, VIFA+ is the home of stylish and affordable plus-size ethnic wear in India. Our journey began with a belief that every woman deserves to feel confident, beautiful, and valued, regardless of size or shape. More than just a brand, VIFA+ is a movement promoting body positivity. Our vision is to be the leading brand in plus-size ethnic wear in India, recognized for body positivity and inclusivity. Through our commitment to quality, affordability, and inclusiveness, we aim to empower plus-size women in India and beyond. Join us on our journey to create a more inclusive and body-positive world through fashion.
Position Overview:
We are seeking a dedicated and enthusiastic Ecommerce Management Intern to join our team on a part-time basis. The ideal candidate will be responsible for managing various aspects of our online store, ensuring that orders are processed efficiently and providing exceptional customer service.
Key Responsibilities:
Manage Website Orders: Monitor incoming orders and ensure they are processed in a timely manner.
Coordinate with the inventory team to ensure stock availability.
Update the online platform with order statuses and tracking information.
NDR (Non-Delivery Report) Management: Address and resolve any issues related to undelivered orders.
Coordinate with the logistics team to understand the reasons for non-delivery and take corrective actions.
Ensure timely communication with customers regarding any changes or updates to their orders.
Customer Service: Address customer inquiries, complaints, and feedback in a professional and timely manner.
Provide product information and assist customers with order-related issues.
Ensure customer satisfaction by offering solutions and ensuring a smooth shopping experience.
Coordinate with Fulfillment Team: Work closely with the fulfillment team to get orders ready for dispatch.
Ensure that orders are packed correctly and include all necessary items.
Coordinate with the logistics team for timely dispatch of orders.
Order Fulfillment: Oversee the end-to-end process of order dispatch, from packing to delivery.
Ensure that all orders are delivered on time and in perfect condition.
Monitor and report any issues or delays in the fulfillment process.
Qualifications:
• Basic understanding of e-commerce platforms and operations.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Customer-centric mindset with a focus on providing exceptional service.
• [Any other relevant qualifications or skills]
Job Type: Full-time
Salary: ₹10,000.00 - ₹15,000.00 per month
Benefits:
• Internet reimbursement
Schedule:
• Day shift
Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred
💡 Quick Summary
Seeking a career-building opportunity? The E|Commerce Executive position is now open for candidates interested in the Remote Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.