Job Description
Email & Chat Process (Fresher)
We are looking for enthusiastic and dedicated individuals to join our team as Customer Service Executives for Non-Voice Email Chat Process. As a Customer Care Executive, you will be responsible for providing excellent customer service to both domestic and international clients via email and chat.
Responsibilities
• Responding to customer queries via email and chat in a timely and professional manner
• Managing and resolving customer complaints
• Providing product and service information to customers
• Identifying and escalating priority issues to the appropriate team member
• Building sustainable relationships and trust with customers through open and interactive communication
Requirements
• Excellent written communication skills in English
• Ability to work in a fast-paced environment and multitask effectively
• Strong problem-solving skills and ability to think on your feet
• Flexible to work in rotational shifts, weekends and holidays
Qualifications
• 12th pass or above
• Prior experience in customer service or call center is a plus
• Freshers are also welcome to apply
Join our team today and gain valuable experience in the customer service industry!
Skills: fresher,email and chat,bpo call center
We are looking for enthusiastic and dedicated individuals to join our team as Customer Service Executives for Non-Voice Email Chat Process. As a Customer Care Executive, you will be responsible for providing excellent customer service to both domestic and international clients via email and chat.
Responsibilities
• Responding to customer queries via email and chat in a timely and professional manner
• Managing and resolving customer complaints
• Providing product and service information to customers
• Identifying and escalating priority issues to the appropriate team member
• Building sustainable relationships and trust with customers through open and interactive communication
Requirements
• Excellent written communication skills in English
• Ability to work in a fast-paced environment and multitask effectively
• Strong problem-solving skills and ability to think on your feet
• Flexible to work in rotational shifts, weekends and holidays
Qualifications
• 12th pass or above
• Prior experience in customer service or call center is a plus
• Freshers are also welcome to apply
Join our team today and gain valuable experience in the customer service industry!
Skills: fresher,email and chat,bpo call center
💡 Quick Summary
Seeking a career-building opportunity? The Email Chat Process | Fresher position is now open for candidates interested in the Customer Care sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
