Employee Success Data Administrator

Job Category :Employee Success Group Job Details: Responsibilities: The responsibilities of the Employee Data Analyst include but are not limited to the following: - Data Management for all forms of Employee data: - Assist in the verification and maintenance of position attributes in Workday, create/edit position restrictions on behalf of Managers as per the case request.: - Oversee manager self-service (MSS) transactions and action them as per the set guidelines: - Process employee data changes using Workday transactions including promotions, transfers, location changes, pay adjustments, etc.: - Manage the global work authorization (GWA) program including auditing for accuracy and compliance for New Hires and International transfers: - Assist with the involuntary and voluntary separation process: - Create and issue offer letters to employees for Workday Change Job and other Business processes as per the country-specific requirements in each region: - Support our centralized knowledge base within our employee portal; identify and close knowledge gaps by creating, updating and improving knowledge articles to keep information relevant for employees: - Maintain an appropriate level of process, program, and policy knowledge in order to assist Employees and Managers: - Assists in the training and on-boarding of new Employee Data Specialists in the team: - Act as a point of contact for issues that arise in the absence of the Supervisor/Team Manager: - Proactively identify process improvements and process redundancies and collaborate towards an improved and more productive process that enhances the employee experience: - Participate in testing (UAT) and implementing system upgrades and rollout of new features: - Own data integrity of all employee change transactions by following the outlined peer review/audit process: - Ensure compliance with audit requirements by completing work correctly and timely: - Support standard and ad hoc reports, templates, dashboards, scorecards, and metrics for the team: - Provide superior customer service to employees using our customer service portal by resolving Tier 2 queries: - Liaise effectively and collaboratively with stakeholders and other support teams to resolve issues: - Participation in related projects such as Mergers and Acquisitions, System-related projects, and other project rollouts: - Work collaboratively across a global team to continuous improvement: Required skills/experience: - Master/Bachelor's degree: - 4 - 5 years of work experience in HR operations role and ability to thrive in fast-paced, collaborative working environment: - Previous experience with Workday HRIS is required: - Must have strong understanding of data integrity and data privacy requirements: - Proven problem-solving skills with a passion for technology, process improvement, and continuous learning: - Excellent verbal and written communication skills: concise, articulate, and confident: - Work effectively in a team environment: - Proven ability to diagnose a problem, informed by data and lead correction efforts: - Exceptional customer service orientation: - Ability to prioritise competing priorities in a high-paced work environment: - Drives results and is solutions-oriented: - Ability to maintain confidentiality in all aspects of job responsibilities: - Exceptional time management, organisational, prioritization and follow-up skills: Requirements For Success: - Problem Solving:Uses logical reasoning to understand problems and identify effective solutions without adding complexity: - Communication:Possess excellent communication skills and comfort presenting data at all levels of management: - Priority Setting:Lead projects and handle multiple tasks in a fast-paced environment: - Customer Focus:Ability to work cross-functionally and manage multiple responsibilities with tight deadlines: - Detail Oriented:Focus on data accuracy and system integrity: - Trust:Demonstrated ability to handle highly sensitive data: Accommodations: Posting Statement: At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce welcomes all