Job Description
InstallShield and Flexera Adminstudio, Application Packaging
Microsoft SCCM Administration and Deployment, Tanium, Adaptiva One site.
Security Patching, Vulnerability Management, Client Device Backups
Mac OS, VPN, Printing and VM management for Clients
JAMF for MacOS Management, Print service Management (VPSX/LRS Solutions)
Intune / MSIX / VB-Scripting and PowerShell
Knowledge in Flexera Software Store
Microsoft Defender
Typical Accountabilities Responsible for ensuring availability and performance of the supported technology/platform services.
Initial triaging, and remediation if possible, of all P1, P2, P3, and P4 incidents.
Responsible for bring up incidents from events to CC/SD on outage Incidents.
Responsible for updating Knowledgebase articles.
Responsible for incident queue management.
Responsible for mentoring the team members.
Responsible for Vulnerability Management for Operating System and Applications
Responsible for working on Incidents, Changes, Service Request, RCA Investigation & Problem Requests
Responsible for creating and updating Known Error documentation.
Woking on ITIL Process.
Responsible for Managing Global Print server management and support
MacOS Complete E2E Support OS Migrations / Compliance Checks / Package Creation and Deployment using JAMF
Windows Application Management and Supportability Example., VPN-AnyConnect / Privilege Guard
Virtual Machines Build and Shell Creation using vSphere
Browser Services Supportability ActiveX / URL-Redirections / Browser Compatibility and Configuration issues
MBAM Tool management for Bit locker recovery/services
Responsible for providing Technical Solution for Projects with Software Packaging
Managing E2E Lifecycle of software in production environment
Responsible for Intune Enrolment and Managing Intune Policies/update rings
Responsible for managing Windows Defender Rules
Responsible for Application Deployment and Compliance
Responsible for SCCM Infra Management and Upgrade
Responsible for OS-Lifecycle Management and Feature Upgrade
Driver Deployment for OS
Education, Qualifications, and Experience Essential
Bachelor Degree or equivalent with 6 to 8 years Operational experience.
Experience in managing Incidents, Problems, changes and capacity management aspects.
Demonstrated ability handling large number of incidents via. Any ITSM tool
Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 247
An ability to work effectively in a matrix organization is essential
A self-starter with high levels of drive, energy, resilience and a desire for professional excellence
Technical Certification in any one of the requested Technology/platform essential.
Desirable Diploma\Bachelors degree
Multi years of work experience in Technical teams working in Shifts.
Skills and Capabilities Essential
In Depth Knowledge on Windows 10 Operating system and their capabilities.
Experience with Service Now ITSM tool is preferred.
Operational experience with Windows 10 in Application Management and Driver Management.
Education: ME/ M.Tech./ MS (Engg/ Sciences)r r r r r r r Any Graduate
Industry: Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Microsoft SCCM Administration and Deployment, Tanium, Adaptiva One site.
Security Patching, Vulnerability Management, Client Device Backups
Mac OS, VPN, Printing and VM management for Clients
JAMF for MacOS Management, Print service Management (VPSX/LRS Solutions)
Intune / MSIX / VB-Scripting and PowerShell
Knowledge in Flexera Software Store
Microsoft Defender
Typical Accountabilities Responsible for ensuring availability and performance of the supported technology/platform services.
Initial triaging, and remediation if possible, of all P1, P2, P3, and P4 incidents.
Responsible for bring up incidents from events to CC/SD on outage Incidents.
Responsible for updating Knowledgebase articles.
Responsible for incident queue management.
Responsible for mentoring the team members.
Responsible for Vulnerability Management for Operating System and Applications
Responsible for working on Incidents, Changes, Service Request, RCA Investigation & Problem Requests
Responsible for creating and updating Known Error documentation.
Woking on ITIL Process.
Responsible for Managing Global Print server management and support
MacOS Complete E2E Support OS Migrations / Compliance Checks / Package Creation and Deployment using JAMF
Windows Application Management and Supportability Example., VPN-AnyConnect / Privilege Guard
Virtual Machines Build and Shell Creation using vSphere
Browser Services Supportability ActiveX / URL-Redirections / Browser Compatibility and Configuration issues
MBAM Tool management for Bit locker recovery/services
Responsible for providing Technical Solution for Projects with Software Packaging
Managing E2E Lifecycle of software in production environment
Responsible for Intune Enrolment and Managing Intune Policies/update rings
Responsible for managing Windows Defender Rules
Responsible for Application Deployment and Compliance
Responsible for SCCM Infra Management and Upgrade
Responsible for OS-Lifecycle Management and Feature Upgrade
Driver Deployment for OS
Education, Qualifications, and Experience Essential
Bachelor Degree or equivalent with 6 to 8 years Operational experience.
Experience in managing Incidents, Problems, changes and capacity management aspects.
Demonstrated ability handling large number of incidents via. Any ITSM tool
Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 247
An ability to work effectively in a matrix organization is essential
A self-starter with high levels of drive, energy, resilience and a desire for professional excellence
Technical Certification in any one of the requested Technology/platform essential.
Desirable Diploma\Bachelors degree
Multi years of work experience in Technical teams working in Shifts.
Skills and Capabilities Essential
In Depth Knowledge on Windows 10 Operating system and their capabilities.
Experience with Service Now ITSM tool is preferred.
Operational experience with Windows 10 in Application Management and Driver Management.
Education: ME/ M.Tech./ MS (Engg/ Sciences)r r r r r r r Any Graduate
Industry: Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
💡 Quick Summary
Seeking a career-building opportunity? The Engineer Eud position is now open for candidates interested in the Operations Executive Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.