Engineer Service Desk

💰 ₹50,400 - ₹80,640 (Est.) 📍 Ghaziabad 🕐 8 days ago

Job Description

As a Core Network Auditor at VVM & HSI, your role involves performing core network audits of Core Nodes. You will be accountable for conducting audits, preparing deviation lists, and resolving issues in collaboration with the planning and network operation teams.

Key Responsibilities:
- Perform day-to-day audit activities for core network nodes
- Track and resolve any issues or deviations identified during audits
- Collaborate with other departments to resolve audit findings
- Adhere to MOPs and guidelines for timely issue resolution
- Notify Network planning and network operation teams of service problems and irregularities
- Follow organizational guidelines, departmental processes, and procedures
- Work towards achieving individual performance parameters assigned by the Core Audit Lead

Qualifications Required:
- Experience in managing LTE/IMS Core nodes of a telecom service provider
- Ability to handle customer/end-user issues related to VoLTE or calling service problems, troubleshoot, and identify root causes
- Proficiency in managing and maintaining Event Management of LTE/IMS network, User Problem Management processes
- Skill in coordinating updates on service-level issues for incident resolution
- Capability to take ownership of service issues, track them across the organization, and ensure closure

Please note that no additional details about the company were provided in the job description. As a Core Network Auditor at VVM & HSI, your role involves performing core network audits of Core Nodes. You will be accountable for conducting audits, preparing deviation lists, and resolving issues in collaboration with the planning and network operation teams.

Key Responsibilities:
- Perform day-to-day audit activities for core network nodes
- Track and resolve any issues or deviations identified during audits
- Collaborate with other departments to resolve audit findings
- Adhere to MOPs and guidelines for timely issue resolution
- Notify Network planning and network operation teams of service problems and irregularities
- Follow organizational guidelines, departmental processes, and procedures
- Work towards achieving individual performance parameters assigned by the Core Audit Lead

Qualifications Required:
- Experience in managing LTE/IMS Core nodes of a telecom service provider
- Ability to handle customer/end-user issues related to VoLTE or calling service problems, troubleshoot, and identify root causes
- Proficiency in managing and maintaining Event Management of LTE/IMS network, User Problem Management processes
- Skill in coordinating updates on service-level issues for incident resolution
- Capability to take ownership of service issues, track them across the organization, and ensure closure

Please note that no additional details about the company were provided in the job description.

💡 Quick Summary

Seeking a career-building opportunity? The Engineer Service Desk position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Ghaziabad offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.

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Job Details

Company Name: Reliance Industries Limited

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The expected salary for Engineer Service Desk in Ghaziabad is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Engineer Service Desk is an on-site position based in Ghaziabad. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Engineer Service Desk. Previous experience in IT Engineer & Developer Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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