Job Description
Job description
Department Overview
Product Division
You will be working with people who are passionate about delivering high quality products and services. Unlike many large organisations, we provide both engineering and development in-house and this internal expertise allows us to understand the diverse needs of our historic institution, and work using agile methodologies to deliver them. You will focus on providing quality systems and services that matter to the nation's economy. Payment, Analytical, Supervision and Central Functions systems, we develop and support them all as part of our broad remit. Collaborating closely with colleagues across Technology and throughout the organisation, you will help to deliver safe and supportable services that underpin business processes.
We strive for best practice and our teams are aligned to structured processes. We will support you to understand these through mentoring, training and formal qualification.
Job description
Financial Systems Solutions (FSS) develops and supports a number of the Bank's critical services. Within FSS itself, Integration Operations (IO) has responsibility for providing level 2 support (on a 24x5 basis) and small change development for the Bank's middleware applications. This position will involve supporting our middleware platform. Operational support capability is essential. Middleware technologies experience is desirable but not essential. The role provides room for learning and development in new skills, and provides a pipeline for progression to reflect personal development.
Key Responsibilities
The candidate will be expected to:
• Use their operational experience and capability to support the Bank's production and UAT middleware systems, monitoring performance and ensuring full and rapid problem resolution with particular emphasis on the Bank's middleware platforms.
• Provide out of hours support, including Bank holidays, for operational systems on a rota basis.
• Coordinate operational activity for a set of systems/services.
• Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL)
• Triage calls as they arrive, making initial assessments around impact and priority.
• Minimise the amount of calls that require 3rd line support.
• Evaluate business requirements and produce estimates, solutions and functional specifications for small-scale development activity.
• Share knowledge, contribute to technical discussions and assist other team members.
• Have a high level of integrity, organisation, self-motivation and a desire for self-improvement.
• Have good interpersonal communication skills with an ability to interpret and present information to a variety of recipients using suitable modes of communication.
Minimum Essential Criteria
• Application or operational support experience.
• Technical support experience.
• Good interpersonal communication skills.
• Energetic, and a desire to learn.
Desirable Criteria
• An understanding of networks, network storage, network components and TCP/IP Knowledge of security principles such as public/private key architecture and encryption
• Knowledge of transfer protocols such as FTP, SFTP and SSH Knowledge of IBM MQ version 8 or later.
• Knowledge of Managed File Transfer tools Knowledge of IBM TX (WTX) version 7.5 or later
• Knowledge of Linux and Windows servers Scripting/procedural coding and management of configuration files
Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, ****** orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.
We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.
Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.
Salary and Benefits Information
We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.
This role offers a salary of circa £44,800 - £50,400. In addition, we also offer a comprehensive benefits package as detailed below:
• A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/+5th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
• A discretionary performance award based on a current award pool.
• A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.
National Security Vetting Process
Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.
The Application Process
Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.
The assessment process will comprise of two interview stages.
This role closes on 24 September 2026.
Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
Desired Skills and Experience
Minimum Essential Criteria
Application or operational support experience.
Technical support experience.
Good interpersonal communication skills.
Energetic, and a desire to learn.
Desirable Criteria
An understanding of networks, network storage, network components and TCP/IP Knowledge of security principles such as public/private key architecture and encryption
Knowledge of transfer protocols such as FTP, SFTP and SSH Knowledge of IBM MQ version 8 or later.
Knowledge of Managed File Transfer tools Knowledge of IBM TX (WTX) version 7.5 or later
Knowledge of Linux and Windows servers Scripting/procedural coding and management of configuration files
Department Overview
Product Division
You will be working with people who are passionate about delivering high quality products and services. Unlike many large organisations, we provide both engineering and development in-house and this internal expertise allows us to understand the diverse needs of our historic institution, and work using agile methodologies to deliver them. You will focus on providing quality systems and services that matter to the nation's economy. Payment, Analytical, Supervision and Central Functions systems, we develop and support them all as part of our broad remit. Collaborating closely with colleagues across Technology and throughout the organisation, you will help to deliver safe and supportable services that underpin business processes.
We strive for best practice and our teams are aligned to structured processes. We will support you to understand these through mentoring, training and formal qualification.
Job description
Financial Systems Solutions (FSS) develops and supports a number of the Bank's critical services. Within FSS itself, Integration Operations (IO) has responsibility for providing level 2 support (on a 24x5 basis) and small change development for the Bank's middleware applications. This position will involve supporting our middleware platform. Operational support capability is essential. Middleware technologies experience is desirable but not essential. The role provides room for learning and development in new skills, and provides a pipeline for progression to reflect personal development.
Key Responsibilities
The candidate will be expected to:
• Use their operational experience and capability to support the Bank's production and UAT middleware systems, monitoring performance and ensuring full and rapid problem resolution with particular emphasis on the Bank's middleware platforms.
• Provide out of hours support, including Bank holidays, for operational systems on a rota basis.
• Coordinate operational activity for a set of systems/services.
• Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL)
• Triage calls as they arrive, making initial assessments around impact and priority.
• Minimise the amount of calls that require 3rd line support.
• Evaluate business requirements and produce estimates, solutions and functional specifications for small-scale development activity.
• Share knowledge, contribute to technical discussions and assist other team members.
• Have a high level of integrity, organisation, self-motivation and a desire for self-improvement.
• Have good interpersonal communication skills with an ability to interpret and present information to a variety of recipients using suitable modes of communication.
Minimum Essential Criteria
• Application or operational support experience.
• Technical support experience.
• Good interpersonal communication skills.
• Energetic, and a desire to learn.
Desirable Criteria
• An understanding of networks, network storage, network components and TCP/IP Knowledge of security principles such as public/private key architecture and encryption
• Knowledge of transfer protocols such as FTP, SFTP and SSH Knowledge of IBM MQ version 8 or later.
• Knowledge of Managed File Transfer tools Knowledge of IBM TX (WTX) version 7.5 or later
• Knowledge of Linux and Windows servers Scripting/procedural coding and management of configuration files
Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, ****** orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public.
We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.
Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application.
Salary and Benefits Information
We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.
This role offers a salary of circa £44,800 - £50,400. In addition, we also offer a comprehensive benefits package as detailed below:
• A non-contributory, career average pension giving you a guaranteed retirement benefit of 1/+5th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year.
• A discretionary performance award based on a current award pool.
• A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
• 26 days' annual leave with option to buy up to 12 additional days through flexible benefits.
• Private medical insurance and income protection.
National Security Vetting Process
Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.
The Application Process
Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.
The assessment process will comprise of two interview stages.
This role closes on 24 September 2026.
Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.
Desired Skills and Experience
Minimum Essential Criteria
Application or operational support experience.
Technical support experience.
Good interpersonal communication skills.
Energetic, and a desire to learn.
Desirable Criteria
An understanding of networks, network storage, network components and TCP/IP Knowledge of security principles such as public/private key architecture and encryption
Knowledge of transfer protocols such as FTP, SFTP and SSH Knowledge of IBM MQ version 8 or later.
Knowledge of Managed File Transfer tools Knowledge of IBM TX (WTX) version 7.5 or later
Knowledge of Linux and Windows servers Scripting/procedural coding and management of configuration files
💡 Quick Summary
Seeking a career-building opportunity? The Engineer |Specialist position is now open for candidates interested in the Bank Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.