Job Description
Admin / Secretarial / Office Support Administration NSW - Sydney Permanent / Full Time
5/2/2026
Support, training and guidance from infield, experienced managers - 7+ years
A positive and rewarding team culture - stimulating and rewarding opportunity
Respected and established company: Johns Lyng Makesafe Builders and Johns Lyng
The Company:
Positioned as one of Australia’s leader in insurance building and construction, Johns Lyng Group has been established for over 70+ years and has a reputation for excellence. Highly talented individuals, coupled with transparent and honest attitude, have had an enormous impact on the growth of the company and it’s running success.
What’s on Offer
The opportunity to join an organisation with an exciting future
Being part of a respected growing business within a global organisation
Assist local communities, businesses and individuals
Working with a diverse, positive team that are highly driven
Support, training, and guidance from experienced managers – Direct to Senior
Discounts on technology, cars, fashion, and leisure
Phone and Laptop provided
Annual salary reviews
The Role:
This diverse role involves coordinating and scheduling emergency response operations across New South Wales.
Each day, you’ll play a vital part in providing reassurance, ensuring smooth incident management, and supporting efficient recovery for all types of building damage. Your ability to work with speed, accuracy, and respect in building strong relationships with stakeholders will be key to your success. This is a fantastic opportunity to join a stable and secure company that truly values its people. We’re not just looking to fill positions - we’re here to unlock potential, foster growth, and mentor the future leaders of our industry
Key Duties & Responsibilities:
Engage, coordinate & create outstanding relationships with our front line responders.
Communicate effectively, the progress and success of the response
Liaise between stakeholders
Ensure all work conforms to legislative & contractual OHS requirements
Assist with financial and administrative tasks, including processing invoices, preparing reports, and following up on pending documentation
Using empathy and relationships when resolving conflicts
Key Selection Criteria:
Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team. The following selection criteria is also important, but we are happy to teach and mentor you along the way.
Drive and Energy
Can-do & positive attitude
Previous customer service experience
Excellent written & verbal communication skills, including a professional phone manner
Ability to develop strong relationships, over the phone and via email communication
Excellent time management & organisational skills
Strong attention to detail
Team Player
Ability to work in a fast-paced environment and work well to achieve deadlines
Computer literate including Microsoft Excel, Outlook
A willingness to learn. Start from the ground up in a fast-moving organisation
Please note: The successful candidate must have the right to work in Australia and be prepared to undergo a criminal background check where required.
5/2/2026
Support, training and guidance from infield, experienced managers - 7+ years
A positive and rewarding team culture - stimulating and rewarding opportunity
Respected and established company: Johns Lyng Makesafe Builders and Johns Lyng
The Company:
Positioned as one of Australia’s leader in insurance building and construction, Johns Lyng Group has been established for over 70+ years and has a reputation for excellence. Highly talented individuals, coupled with transparent and honest attitude, have had an enormous impact on the growth of the company and it’s running success.
What’s on Offer
The opportunity to join an organisation with an exciting future
Being part of a respected growing business within a global organisation
Assist local communities, businesses and individuals
Working with a diverse, positive team that are highly driven
Support, training, and guidance from experienced managers – Direct to Senior
Discounts on technology, cars, fashion, and leisure
Phone and Laptop provided
Annual salary reviews
The Role:
This diverse role involves coordinating and scheduling emergency response operations across New South Wales.
Each day, you’ll play a vital part in providing reassurance, ensuring smooth incident management, and supporting efficient recovery for all types of building damage. Your ability to work with speed, accuracy, and respect in building strong relationships with stakeholders will be key to your success. This is a fantastic opportunity to join a stable and secure company that truly values its people. We’re not just looking to fill positions - we’re here to unlock potential, foster growth, and mentor the future leaders of our industry
Key Duties & Responsibilities:
Engage, coordinate & create outstanding relationships with our front line responders.
Communicate effectively, the progress and success of the response
Liaise between stakeholders
Ensure all work conforms to legislative & contractual OHS requirements
Assist with financial and administrative tasks, including processing invoices, preparing reports, and following up on pending documentation
Using empathy and relationships when resolving conflicts
Key Selection Criteria:
Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team. The following selection criteria is also important, but we are happy to teach and mentor you along the way.
Drive and Energy
Can-do & positive attitude
Previous customer service experience
Excellent written & verbal communication skills, including a professional phone manner
Ability to develop strong relationships, over the phone and via email communication
Excellent time management & organisational skills
Strong attention to detail
Team Player
Ability to work in a fast-paced environment and work well to achieve deadlines
Computer literate including Microsoft Excel, Outlook
A willingness to learn. Start from the ground up in a fast-moving organisation
Please note: The successful candidate must have the right to work in Australia and be prepared to undergo a criminal background check where required.
💡 Quick Summary
Seeking a career-building opportunity? The Entry Level Administrator position is now open for candidates interested in the Customer Care sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
