Job Description
Key Responsibilities
Supervise and support billing staff working Epic HB/PB workqueues (claim edits, claim submission, rejections, follow-up, and account resolution).
Monitor productivity, quality, and aging movement; redistribute workloads and remove barriers to keep work moving.
Track and trend outcomes and issues (backlogs, denial/rejection patterns, payment variances) and implement corrective actions.
Produce routine reports and dashboards (A/R aging, cash trends, write-offs/adjustments, credit balances, refunds, productivity/KPIs) and communicate insights to leadership.
Perform quality audits of account documentation, workqueue actions, and adherence to internal policies and workflows.
Provide staff training and coaching: workflows, documentation standards, customer communication, and escalation handling; create tip sheets and job aids.
Manage complex account escalations and partner with coding/HIM, registration, clinical departments, and leadership to resolve root causes.
Support compliance and audit readiness by ensuring thorough documentation, consistent workflows, and policy adherence.
This is a 1099 contract position
Job Type: Contract
Pay: $33.00 - $37.00 per hour
Expected hours: 15 – 30 per week
Benefits:
Flexible schedule
Application Question(s):
Are you EPIC certified? Please list certifications.
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The EPIC Revenue Cycle Analytics & Billing Performance Assistant position is now open for candidates interested in the Work from home Jobs sector. This role in Illinois offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
