Job Description
Serve as Catering industry subject matter expert across JPMC and traditional industry relationships
Support the design aspects of upgrades and construction catering projects in development of new sites and renovation of existing locations
Deliver and maintain a Brand Standards program while supporting construction projects and oversee metric reporting
Actively involved in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation
Ensures compliance with food handling, hygiene and sanitation standards
Product enhancement, standardization of recipes, determines how food should be presented and create enhanced food displays, presentation etc.
Strategic
Implement India food and beverage standards to deliver immaculate first class service in all catering areas in compliance with applicable regional policies and regulations
Oversee the service model products line's life cycle and anticipate any problems
Collaborate with vendor partners on global standards, concept development, menus and implementation initiatives to create brand relevance
Provide leadership on the direction of proposed technology innovation and integration into vendor plans and programs
Evaluate market and industry trends, competitive landscape and innovation to define program
Oversight of global sanitation guidelines, implementation and performance tracking
Business
Leverage EMS to analyze metrics monitoring utilization/participation and business trends to ensure program effectiveness
Provide analysis and business case review to key stakeholders on strategic initiatives
Liaise with key users/clients to consistently meet and exceed client expectations
Support and manage annual budget and cost controls
Partner with finance on Catering reporting, competitive analysis, market reviews and benchmarking exercises to support dining partnership discussions & overall program performance
Management of vendors performance against contractual requirements including KPI and Audit tracking and coordinating quarterly catering business reviews
Drive program innovation related to food, menus, healthy dinning, festivals to incorporate latest trends that drive participation
People
Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management
Grooming the culinary team to deliver the best dining and catering experience
Execute training programs on brand, customer service excellence and new services/programs
Work closely with the Head of Operations and Regional Amenity Managers to maintain full visibility of multiple initiatives, anticipating potential issues or resources gaps, ensuring they are pre-empted or addressed efficiently
Partner with Amenity Managers to define voice of consumer program to understand client insight and incorporate valuable findings into operational service model
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Support the design aspects of upgrades and construction catering projects in development of new sites and renovation of existing locations
Deliver and maintain a Brand Standards program while supporting construction projects and oversee metric reporting
Actively involved in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation
Ensures compliance with food handling, hygiene and sanitation standards
Product enhancement, standardization of recipes, determines how food should be presented and create enhanced food displays, presentation etc.
Strategic
Implement India food and beverage standards to deliver immaculate first class service in all catering areas in compliance with applicable regional policies and regulations
Oversee the service model products line's life cycle and anticipate any problems
Collaborate with vendor partners on global standards, concept development, menus and implementation initiatives to create brand relevance
Provide leadership on the direction of proposed technology innovation and integration into vendor plans and programs
Evaluate market and industry trends, competitive landscape and innovation to define program
Oversight of global sanitation guidelines, implementation and performance tracking
Business
Leverage EMS to analyze metrics monitoring utilization/participation and business trends to ensure program effectiveness
Provide analysis and business case review to key stakeholders on strategic initiatives
Liaise with key users/clients to consistently meet and exceed client expectations
Support and manage annual budget and cost controls
Partner with finance on Catering reporting, competitive analysis, market reviews and benchmarking exercises to support dining partnership discussions & overall program performance
Management of vendors performance against contractual requirements including KPI and Audit tracking and coordinating quarterly catering business reviews
Drive program innovation related to food, menus, healthy dinning, festivals to incorporate latest trends that drive participation
People
Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management
Grooming the culinary team to deliver the best dining and catering experience
Execute training programs on brand, customer service excellence and new services/programs
Work closely with the Head of Operations and Regional Amenity Managers to maintain full visibility of multiple initiatives, anticipating potential issues or resources gaps, ensuring they are pre-empted or addressed efficiently
Partner with Amenity Managers to define voice of consumer program to understand client insight and incorporate valuable findings into operational service model
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The Executive Chef | Amenity Services India position is now open for candidates interested in the Operations Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
